AccountId: 011433970860
ContactId: f2de5cb3-7681-4ec8-a7fb-078ec6106259
Channel: VOICE
LanguageCode: en-US
Total Conversation Duration: 5820 ms
Total Talk Time (AGENT): 0 ms
Total Talk Time (CUSTOMER): 900 ms
Interruptions: 0
Overall Sentiment: AGENT=0, CUSTOMER=0
Redaction Types: PII
Input Audio S3: s3://apl-connect-contactcenter-data-prod/connect/apl-prod/CallRecordings/2025/04/01/f2de5cb3-7681-4ec8-a7fb-078ec6106259_20250401T18:15_UTC.wav
--------------------------------------------
[CUSTOMER][NEUTRAL] Hello.