AccountId: 011433970860
ContactId: f056dc39-49ff-4813-a440-22ff84c8fda4
Channel: VOICE
LanguageCode: en-US
Total Conversation Duration: 172550 ms
Total Talk Time (AGENT): 67228 ms
Total Talk Time (CUSTOMER): 54900 ms
Interruptions: 0
Overall Sentiment: AGENT=0, CUSTOMER=0
Redaction Types: PII
Input Audio S3: s3://apl-connect-contactcenter-data-prod/connect/apl-prod/CallRecordings/2025/01/07/f056dc39-49ff-4813-a440-22ff84c8fda4_20250107T14:45_UTC.wav
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[AGENT][NEUTRAL] You have to stay in my American Public Life. Me, I'm just [PII].
[CUSTOMER][NEUTRAL] Yeah one of the car.
[AGENT][NEUTRAL] Yeah.
[CUSTOMER][NEUTRAL] Yeah yeah that's uh yeah.
[CUSTOMER][NEUTRAL] solicit.
[AGENT][NEUTRAL] Um, yeahtinonapolisa [PII].
[CUSTOMER][NEUTRAL] OK.
[AGENT][NEUTRAL] OK, callum policy.
[CUSTOMER][NEUTRAL] And my phone time.
[CUSTOMER][NEUTRAL] I am
[CUSTOMER][NEUTRAL] OK.
[AGENT][NEUTRAL] Um, and no matter whatso here.
[CUSTOMER][NEUTRAL] Uh errodo [PII].
[CUSTOMER][NEUTRAL] [PII].
[AGENT][NEUTRAL] Mm, bajo seguroso not tenemos in a polia so yes inscrivio [PII].
[CUSTOMER][NEUTRAL] She is primero and he was very unitedel.
[AGENT][NEUTRAL] OK.
[AGENT][NEUTRAL] Ecomosia press on the travaja.
[CUSTOMER][NEUTRAL] Uh, Fisher Island Association community association.
[AGENT][NEUTRAL] Fisher Island.
[CUSTOMER][NEUTRAL] Speech I see.
[AGENT][NEUTRAL] You may repeat this number profile.
[CUSTOMER][NEUTRAL] And Antonio.
[AGENT][NEUTRAL] Silver.
[CUSTOMER][NEUTRAL] See.
[AGENT][NEUTRAL] I seenpocovajo Fisher Island Community Associates Noteno unapoliarostee Lasutravajopaquenostenbienla applicca.
[CUSTOMER][NEUTRAL] Here.
[AGENT][NEUTRAL] See the mm the bajoel nobre de resa inosta unapolisaparte yes que electronicamente parte deos.
[CUSTOMER][NEUTRAL] The fighter in Asia.
[AGENT][NEUTRAL] Um, I kefala preunta.
[CUSTOMER][NEUTRAL] If if a fighter.
[AGENT][NEUTRAL] Pfizer la peo.
[CUSTOMER][NEUTRAL] Uh, no, I said no and numbers.
[CUSTOMER][NEUTRAL] Yeah.
[AGENT][NEUTRAL] See Mjoke goneisher Island.
[CUSTOMER][NEUTRAL] I I see.
[AGENT][NEUTRAL] Stenola polias bajose group in [PII] senor soineque contravajo paquenos and [PII].
[CUSTOMER][NEUTRAL] Mm OK.
[CUSTOMER][NEUTRAL] Yes sorry yeah that's it.
[AGENT][NEUTRAL] See, see you another paia that's just being my American public life bye.