AccountId: 011433970860
ContactId: e06de91b-78d6-42b6-8aa6-c69dda61e3d4
Channel: VOICE
LanguageCode: en-US
Total Conversation Duration: 22219 ms
Total Talk Time (AGENT): 8350 ms
Total Talk Time (CUSTOMER): 0 ms
Interruptions: 0
Overall Sentiment: AGENT=0, CUSTOMER=0
Redaction Types: PII
Input Audio S3: s3://apl-connect-contactcenter-data-prod/connect/apl-prod/CallRecordings/2025/01/22/e06de91b-78d6-42b6-8aa6-c69dda61e3d4_20250122T20:26_UTC.wav
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[AGENT][NEUTRAL] Gracias American Public Life. My name is [PII].
[AGENT][NEUTRAL] American public life minores [PII].