AccountId: 011433970860
ContactId: e001e73f-3c11-4771-a517-330711e30019
Channel: VOICE
LanguageCode: en-US
Total Conversation Duration: 120250 ms
Total Talk Time (AGENT): 570 ms
Total Talk Time (CUSTOMER): 0 ms
Interruptions: 0
Overall Sentiment: AGENT=0, CUSTOMER=0
Redaction Types: PII
Input Audio S3: s3://apl-connect-contactcenter-data-prod/connect/apl-prod/CallRecordings/2025/05/29/e001e73f-3c11-4771-a517-330711e30019_20250529T15:20_UTC.wav
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[AGENT][NEUTRAL] Yeah
[AGENT][NEUTRAL] Yeah.