AccountId: 011433970860
ContactId: dffcc55b-a123-42f2-8946-0f432de3d90e
Channel: VOICE
LanguageCode: en-US
Total Conversation Duration: 0 ms
Total Talk Time (AGENT): 0 ms
Total Talk Time (CUSTOMER): 0 ms
Interruptions: 0
Overall Sentiment: AGENT=0, CUSTOMER=0
Redaction Types: PII
Input Audio S3: s3://apl-connect-contactcenter-data-prod/connect/apl-prod/CallRecordings/2025/06/24/dffcc55b-a123-42f2-8946-0f432de3d90e_20250624T14:52_UTC.wav
--------------------------------------------