AccountId: 011433970860
ContactId: d91c917b-dcf3-4c6d-992b-1cb6afd241f1
Channel: VOICE
LanguageCode: en-US
Total Conversation Duration: 23030 ms
Total Talk Time (AGENT): 0 ms
Total Talk Time (CUSTOMER): 5841 ms
Interruptions: 0
Overall Sentiment: AGENT=0, CUSTOMER=1.3
Redaction Types: PII
Input Audio S3: s3://apl-connect-contactcenter-data-prod/connect/apl-prod/CallRecordings/2025/01/29/d91c917b-dcf3-4c6d-992b-1cb6afd241f1_20250129T18:15_UTC.wav
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[CUSTOMER][NEUTRAL] OK.
[CUSTOMER][NEUTRAL] I I play with.
[CUSTOMER][NEUTRAL] I
[CUSTOMER][POSITIVE] Like it.