AccountId: 011433970860
ContactId: d9056a83-1b71-4ca5-96ed-95bf00ddc323
Channel: VOICE
LanguageCode: en-US
Total Conversation Duration: 479 ms
Total Talk Time (AGENT): 479 ms
Total Talk Time (CUSTOMER): 0 ms
Interruptions: 0
Overall Sentiment: AGENT=0, CUSTOMER=0
Redaction Types: PII
Input Audio S3: s3://apl-connect-contactcenter-data-prod/connect/apl-prod/CallRecordings/2025/06/04/d9056a83-1b71-4ca5-96ed-95bf00ddc323_20250604T14:49_UTC.wav
--------------------------------------------
[AGENT][NEUTRAL] OK