AccountId: 011433970860
ContactId: d396eae4-6b92-439d-86bd-f5d95e6553cb
Channel: VOICE
LanguageCode: en-US
Total Conversation Duration: 6139 ms
Total Talk Time (AGENT): 3820 ms
Total Talk Time (CUSTOMER): 0 ms
Interruptions: 0
Overall Sentiment: AGENT=5, CUSTOMER=0
Redaction Types: PII
Input Audio S3: s3://apl-connect-contactcenter-data-prod/connect/apl-prod/CallRecordings/2025/04/22/d396eae4-6b92-439d-86bd-f5d95e6553cb_20250422T19:58_UTC.wav
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[AGENT][POSITIVE] We're gonna start this I'm gonna pay gusto.