AccountId: 011433970860
ContactId: c24fca34-0d46-4353-a441-0510f91c67c9
Channel: VOICE
LanguageCode: en-US
Total Conversation Duration: 19299 ms
Total Talk Time (AGENT): 0 ms
Total Talk Time (CUSTOMER): 6580 ms
Interruptions: 0
Overall Sentiment: AGENT=0, CUSTOMER=0
Redaction Types: PII
Input Audio S3: s3://apl-connect-contactcenter-data-prod/connect/apl-prod/CallRecordings/2025/04/04/c24fca34-0d46-4353-a441-0510f91c67c9_20250404T19:34_UTC.wav
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[CUSTOMER][NEUTRAL] Yeah
[CUSTOMER][NEUTRAL] Yeah you can go to.
[CUSTOMER][NEUTRAL] Mhm.