AccountId: 011433970860
ContactId: 97231341-8259-4dd0-968c-9d69af75c79f
Channel: VOICE
LanguageCode: en-US
Total Conversation Duration: 24690 ms
Total Talk Time (AGENT): 0 ms
Total Talk Time (CUSTOMER): 8788 ms
Interruptions: 0
Overall Sentiment: AGENT=0, CUSTOMER=0
Redaction Types: PII
Input Audio S3: s3://apl-connect-contactcenter-data-prod/connect/apl-prod/CallRecordings/2025/06/25/97231341-8259-4dd0-968c-9d69af75c79f_20250625T18:00_UTC.wav
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[CUSTOMER][NEUTRAL] That
[CUSTOMER][NEUTRAL] So if you give me
[CUSTOMER][NEUTRAL] It
[CUSTOMER][NEUTRAL] Oh
[CUSTOMER][NEUTRAL] Mhm
[CUSTOMER][NEUTRAL] Yeah.
[CUSTOMER][NEUTRAL] If I.
[CUSTOMER][NEUTRAL] Hello.