AccountId: 011433970860
ContactId: 9558e1a0-08e6-464f-880a-9df13740a139
Channel: VOICE
LanguageCode: en-US
Total Conversation Duration: 3236409 ms
Total Talk Time (AGENT): 1387101 ms
Total Talk Time (CUSTOMER): 1379243 ms
Interruptions: 17
Overall Sentiment: AGENT=-0.2, CUSTOMER=0
Redaction Types: PII
Input Audio S3: s3://apl-connect-contactcenter-data-prod/connect/apl-prod/CallRecordings/2025/04/21/9558e1a0-08e6-464f-880a-9df13740a139_20250421T16:08_UTC.wav
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[AGENT][POSITIVE] Gracipiad American Public Life Min Nobres Monica Cole poa.
[CUSTOMER][NEUTRAL] When Monica.
[AGENT][NEUTRAL] When I started it.
[CUSTOMER][NEUTRAL] Eyer grass.
[CUSTOMER][NEUTRAL] I say a quanto check is APL man I meet you I mean hento check APL Iseura que joecorra you know the number of la fecha and que.
[CUSTOMER][NEUTRAL] So, OK.
[AGENT][NEUTRAL] OK, either call phone number of the police, sir.
[CUSTOMER][NEUTRAL] Mm uh the numeral policy size set of those.
[CUSTOMER][NEUTRAL] Quattrose do.
[AGENT][NEUTRAL] No, is a nombrena sciento.
[CUSTOMER][NEUTRAL] Sees Jaerando yes sir not in [PII].
[AGENT][NEUTRAL] Is portal.
[CUSTOMER][NEUTRAL] If it
[CUSTOMER][NEUTRAL] Erenioso redo debre benio minota.
[AGENT][NEUTRAL] In my paper to Rexionic or electronica.
[CUSTOMER][NEUTRAL] West bee apartmentoa Florida.
[CUSTOMER][NEUTRAL] A core electronic
[CUSTOMER][NEUTRAL] Ecomo la na na naran arova.
[CUSTOMER][NEUTRAL] [PII].
[CUSTOMER][NEUTRAL] OK, see you through.
[AGENT][NEUTRAL] No, he's study.
[CUSTOMER][NEUTRAL] Sorry.
[AGENT][NEUTRAL] Um, in medijo questayamando paraa del cuantoschequelamos manda.
[CUSTOMER][NEUTRAL] People the quality check check it cantia the monto deca check it.
[CUSTOMER][NEUTRAL] OK, so uh APL meek equal him from del montotales alotalo see get a minute go check no mucho ok [PII] my checks.
[CUSTOMER][NEUTRAL] You say you know.
[AGENT][POSITIVE] OK, I'm sorry.
[CUSTOMER][NEUTRAL] Yes I order and I'm gonna go check it AP email on.
[AGENT][NEUTRAL] OK. Mr. [PII] Pa Premier.
[CUSTOMER][NEUTRAL] See you.
[AGENT][NEUTRAL] OK.
[AGENT][NEUTRAL] So then akitengo uncheque the dosientos in ochodolares bees and tases to aviosacobrado era del mil veinticuatrosmos.
[CUSTOMER][NEUTRAL] Uh
[AGENT][NEUTRAL] Uh-huh mapago, um, in the porquetsepovicuenta de Apeleiber to informacion pero parare clamo de los docientos declute es parapagaterapia nia reaoctube dos milventi cuatro.
[CUSTOMER][NEUTRAL] Uh
[AGENT][NEUTRAL] October Tauno.
[CUSTOMER][NEUTRAL] Mm
[AGENT][NEUTRAL] Noviembrecite.
[AGENT][NEUTRAL] Um, Noviembreocho.
[AGENT][NEUTRAL] No nombreator.
[CUSTOMER][NEUTRAL] It's a you.
[AGENT][NEUTRAL] Mhm. Is that from the.
[CUSTOMER][NEUTRAL] Mm
[AGENT][NEUTRAL] Octoreventicinco. So lossinos de ento es achequepodo initialo de Nuevo paquemvialla direction quemeirmoellunico proma is quesemoratiposia demoa semana.
[CUSTOMER][NEUTRAL] Import.
[AGENT][NEUTRAL] No I said loss.
[CUSTOMER][NEUTRAL] Oh, we're not.
[CUSTOMER][NEUTRAL] Yeah
[AGENT][NEUTRAL] Come on.
[AGENT][NEUTRAL] OK, for la preunta.
[CUSTOMER][NEUTRAL] B
[AGENT][NEUTRAL] See soloquesamosasciendo, uh-huh, so I'm.
[AGENT][NEUTRAL] See and check if I said a momento.
[CUSTOMER][NEUTRAL] Um
[AGENT][NEUTRAL] 2
[AGENT][NEUTRAL] So I says see Corado.
[AGENT][NEGATIVE] Um, the poro de Cheque is getting pharmac loqueneita and noo decheque.
[CUSTOMER][NEUTRAL] Well
[CUSTOMER][NEGATIVE] See no check Moto is a fetch.
[AGENT][NEUTRAL] OK, so those sero uno.
[AGENT][NEUTRAL] Ocho Ocho dos dos. Yes, so eco rado.
[CUSTOMER][NEUTRAL] Uh-huh.
[CUSTOMER][NEUTRAL] Mhm.
[AGENT][NEUTRAL] Marto deciocho milventicinco monto etreciento ventolare deinuevecentavos.
[AGENT][NEUTRAL] Yes, it's Papagar resentos and desinue.
[CUSTOMER][NEUTRAL] Treciendos.
[CUSTOMER][NEUTRAL] Bye
[CUSTOMER][NEUTRAL] Mm, yeah.
[AGENT][NEUTRAL] Mhm. Ites parapa Carlos ervios de dia uh-huh octoreietes milveicuatro.
[CUSTOMER][NEUTRAL] You
[AGENT][NEUTRAL] Mm, October nue meanticuatro.
[CUSTOMER][NEUTRAL] O
[CUSTOMER][NEUTRAL] Uh huh.
[AGENT][NEUTRAL] Octoreon.
[AGENT][NEUTRAL] Octoberreitres.
[CUSTOMER][NEUTRAL] The
[AGENT][POSITIVE] Beinticuatro.
[AGENT][NEUTRAL] You and this could be you know.
[CUSTOMER][NEUTRAL] Yeah you know.
[AGENT][NEUTRAL] Mhm. Porrecioses in.
[CUSTOMER][NEUTRAL] I
[CUSTOMER][NEUTRAL] Hm.
[CUSTOMER][NEUTRAL] And you say this or not.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] Uh-huh.
[AGENT][NEUTRAL] OK.
[CUSTOMER][POSITIVE] Yes, I'm gonna go with the right.
[AGENT][NEGATIVE] Both are stitches. Uh-huh
[AGENT][POSITIVE] I must have it
[AGENT][NEUTRAL] Cente.
[CUSTOMER][NEUTRAL] I was in the.
[CUSTOMER][NEUTRAL] So
[CUSTOMER][NEUTRAL] OK, I want to say I want to check it one moment.
[AGENT][NEUTRAL] No Italos contam.
[CUSTOMER][NEUTRAL] No
[AGENT][NEUTRAL] Um, 201121.
[CUSTOMER][NEUTRAL] That.
[CUSTOMER][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] OK.
[AGENT][NEUTRAL] Let me check.
[CUSTOMER][NEUTRAL] Oh
[CUSTOMER][NEUTRAL] Oh yeah
[AGENT][NEUTRAL] OK, so el ciente vasser in numero de Cheques doseo.
[AGENT][NEUTRAL] Ocho Ocho Dostres yes ecoolia deocho de Marso do miti Cinco.
[CUSTOMER][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] Mhm.
[AGENT][NEUTRAL] In total delchequeoscientos no entos solariquaarentis and tas.
[CUSTOMER][NEUTRAL] I
[CUSTOMER][NEUTRAL] Yeah.
[CUSTOMER][NEUTRAL] Uh-huh.
[AGENT][NEUTRAL] It's ubre unsmilticuatro.
[AGENT][NEUTRAL] Oubrecase.
[AGENT][NEUTRAL] October, as he says.
[CUSTOMER][NEUTRAL] But
[CUSTOMER][NEUTRAL] what they say.
[AGENT][NEUTRAL] Mhm.
[AGENT][NEUTRAL] Mm.
[CUSTOMER][NEUTRAL] No.
[AGENT][NEUTRAL] Nothing.
[CUSTOMER][NEUTRAL] So
[CUSTOMER][NEUTRAL] 12 rounds.
[AGENT][NEUTRAL] OK.
[AGENT][NEUTRAL] They have octo on see see so Parese.
[AGENT][NEUTRAL] And um hello mhm so Sepa those basis.
[CUSTOMER][NEGATIVE] No basically
[AGENT][NEUTRAL] Mhm. So it's the souon para ok whatsavoocubre on octorecase.
[AGENT][NEUTRAL] Octoreis.
[AGENT][NEUTRAL] Octore deisiete.
[CUSTOMER][NEUTRAL] Mm
[AGENT][NEUTRAL] October, you know.
[CUSTOMER][NEUTRAL] OK
[AGENT][NEUTRAL] Oubreventticuatro oubreinco.
[CUSTOMER][NEUTRAL] But
[CUSTOMER][NEUTRAL] Yeah.
[AGENT][NEUTRAL] Dumb.
[CUSTOMER][NEGATIVE] See, come on out to me. You, you look, you run out.
[AGENT][NEUTRAL] Mhm.
[AGENT][NEUTRAL] Sees different codes permismodia.
[CUSTOMER][NEUTRAL] 00 no, yeah, it also again it says they don't known to you what did you say no.
[AGENT][NEUTRAL] Concurrents, uh-huh.
[AGENT][NEUTRAL] Conterra physicals and differentes codiosierrasa cinco quemismodia.
[CUSTOMER][NEGATIVE] Uh, no, sorry.
[AGENT][NEUTRAL] Mm, I semaseki was ultimo.
[CUSTOMER][NEUTRAL] Uh sorry.
[AGENT][NEUTRAL] My 20.
[CUSTOMER][NEUTRAL] People get fat down also drop it now right.
[CUSTOMER][NEGATIVE] Oh no, see, see for that the worst but no but that one.
[AGENT][NEUTRAL] I check it but only on come on.
[CUSTOMER][NEUTRAL] qua qua that'll be right now so I'm looking at it.
[AGENT][NEUTRAL] And as such as canoco.
[CUSTOMER][NEUTRAL] Mola quean song or when Cincono when Cincoatta rent.
[CUSTOMER][NEGATIVE] Uh, uh, uh, no yeah no no no.
[AGENT][NEUTRAL] November [PII].
[CUSTOMER][NEUTRAL] See you know what I mean?
[AGENT][NEUTRAL] And they'll see sepago.
[AGENT][NEUTRAL] I'll let you go.
[AGENT][NEUTRAL] 1161.
[AGENT][NEUTRAL] 85 primechele OK um.
[AGENT][NEUTRAL] Kelediquenose cobra Noviembrecite it in [PII].
[CUSTOMER][NEUTRAL] You in June or I tourism in June.
[AGENT][NEUTRAL] It octore trenta rea you know noviembrecite noviembreocho nombreator.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEGATIVE] No sorry.
[AGENT][NEUTRAL] Mhm.
[AGENT][NEUTRAL] Yeah
[CUSTOMER][NEUTRAL] Oh
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] 3 month, one month.
[AGENT][NEUTRAL] Um, so it, I'll checkquequenosero de gentro traves.
[CUSTOMER][NEUTRAL] This.
[AGENT][NEUTRAL] [PII], uh.
[AGENT][NEUTRAL] Trenta you know Novembresiete novembreocho Novembrecce yokubreventicinco.
[CUSTOMER][NEUTRAL] Uh-huh.
[CUSTOMER][NEUTRAL] See
[CUSTOMER][NEUTRAL] OK.
[CUSTOMER][NEUTRAL] No
[CUSTOMER][NEUTRAL] Yeah.
[CUSTOMER][NEUTRAL] You know, you know.
[CUSTOMER][NEUTRAL] No no no.
[CUSTOMER][NEUTRAL] No.
[CUSTOMER][NEUTRAL] The one you can go.
[AGENT][NEUTRAL] Mm, they had a recent.
[CUSTOMER][NEUTRAL] See OK hold.
[AGENT][NEGATIVE] Mal Laco yes, uh-huh.
[CUSTOMER][NEUTRAL] You think
[CUSTOMER][NEUTRAL] No.
[AGENT][NEUTRAL] Sique [PII] codes uh-huh maloyakki.
[CUSTOMER][NEUTRAL] I.
[AGENT][NEUTRAL] No Latina they have all those laopia.
[CUSTOMER][NEUTRAL] I
[AGENT][NEUTRAL] embryo nose vitibuca.
[CUSTOMER][NEUTRAL] [PII]
[AGENT][NEUTRAL] 51
[CUSTOMER][NEUTRAL] Mhm.
[AGENT][NEUTRAL] I
[CUSTOMER][NEUTRAL] And I.
[CUSTOMER][NEUTRAL] Uh huh.
[CUSTOMER][NEUTRAL] Oh
[AGENT][NEUTRAL] So the scho pajinao seva poquito.
[CUSTOMER][NEUTRAL] Oh, OK.
[CUSTOMER][NEUTRAL] He.
[CUSTOMER][NEUTRAL] Who is.
[CUSTOMER][NEUTRAL] you know the.
[CUSTOMER][NEUTRAL] Oh.
[CUSTOMER][NEUTRAL] it.
[AGENT][NEUTRAL] Monomientras um porquetovia novela comos on the cajinase poquito pavelaskas so aotro check matro iso unavisa de mergen and ebrero with the necessitizing.
[CUSTOMER][NEUTRAL] Well
[CUSTOMER][NEUTRAL] CC to see.
[AGENT][NEUTRAL] OK, so I'm gonna have 238,660.
[AGENT][NEUTRAL] OK, so it's the nose Cobra, um, is on portreciento sincuenta dolares celevio.
[CUSTOMER][NEUTRAL] Yeah so then
[AGENT][NEUTRAL] It says quetina OK, it says Mount Sinai Medical Center cono emergen yeah.
[CUSTOMER][NEUTRAL] Bye bye.
[CUSTOMER][NEUTRAL] The moon sign. I said the moon sign.
[AGENT][NEUTRAL] OK.
[AGENT][NEUTRAL] I
[AGENT][NEUTRAL] Its so ontolos check is um the revistapainas sit emos noviembreocho.
[CUSTOMER][NEUTRAL] Yeah.
[CUSTOMER][NEUTRAL] Yeah I'm going through.
[AGENT][NEUTRAL] Noyao mas no mas umchequesquilamos indos aqui este viendo in la pajina nomero cinco esta no viembreochos inticutriando.
[CUSTOMER][NEUTRAL] OK.
[AGENT][NEUTRAL] Note reolaress.
[AGENT][NEUTRAL] Paresafe sucopago.
[CUSTOMER][NEUTRAL] They, they got, they're on the flight?
[AGENT][NEUTRAL] Then noviembreochos mil cuatro.
[CUSTOMER][NEUTRAL] Periques or
[AGENT][NEUTRAL] The yeah.
[AGENT][NEUTRAL] No, Goel um Hay Limos uh-huh.
[CUSTOMER][NEUTRAL] I want to throw.
[AGENT][NEUTRAL] So [PII].
[CUSTOMER][NEUTRAL] Yeah.
[CUSTOMER][NEGATIVE] But I say check it it's just no.
[AGENT][NEUTRAL] SSL can no, SSL cannot go. Mhm.
[CUSTOMER][NEUTRAL] OK, tell you to the churches church churches total.
[AGENT][NEUTRAL] No, no, Yegaya sechasquenolesanodo mhm.
[CUSTOMER][NEUTRAL] I
[CUSTOMER][NEUTRAL] Yeah
[CUSTOMER][NEUTRAL] I.
[AGENT][NEGATIVE] No, you're not say porqueouna preunta no mass porque no bio neos porque oste I'll say porquei as he se complica poquito las cosasquanddote mandalos la reclamacionesino de jaqueyosagan la reclamacion.
[CUSTOMER][NEUTRAL] El el el que que que on APL a bitch ok yo check.
[CUSTOMER][NEUTRAL] And then.
[AGENT][NEUTRAL] Per a house reclamaces primero so you and no poderadaleo porquerealmente nose nosecuantosando no wayasabcommo contesalesaontacommoquiola reclaacion dejamosaberquelepagamosa techas pero est the.
[CUSTOMER][NEUTRAL] Yeah
[AGENT][NEUTRAL] Um, no ceilancorandoalcom mas for os out of network or porque no masel monto questaenelena etna solas coquenoon so rose etna I secuantose responsably the paga.
[CUSTOMER][NEUTRAL] That's
[CUSTOMER][NEUTRAL] Uh vis a nuncapara can do say el relamo uh IPL I nanole n.
[AGENT][NEUTRAL] Uh-huh.
[AGENT][NEUTRAL] Uselasia and now in separa and senor loquemorelo no porno viembresiete el copagoseue sentlares peroyosviliaronos biliaron the helego cuanto.
[CUSTOMER][NEUTRAL] Uh
[CUSTOMER][NEUTRAL] OK.
[AGENT][NEGATIVE] 1234 scientoses res so no stando el monto totalolo esentaola porqueosinquestan bajoel network the etna no nomas lepoen cobraloesa no pueen cobrale mas so see nosa lepagamolo sesa esos loqueos les pagalos siesta clinical esta cobrado de lossa paradiaste noviembre and toeso salvo quelosten and car ren system.
[AGENT][NEUTRAL] Porquelos no contrato con erna on the no massierta canal.
[AGENT][NEUTRAL] Maintain the com.
[CUSTOMER][NEUTRAL] See, but, but it says want to get.
[AGENT][NEUTRAL] You know esando mas or
[CUSTOMER][NEUTRAL] Uh, see your second see has sent them to say hey problem.
[AGENT][NEUTRAL] Uh, cirquesando montoque yoscobra nostavien uh-huh porque el paeldeerneesun papelleal and enoquelonico dea et tala.
[CUSTOMER][NEUTRAL] I.
[AGENT][NEUTRAL] See, no no le pagoda percotenial copago el copago is loque tenosqueos.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] Come on up the phone.
[AGENT][NEUTRAL] Um, so seeabino la coopia de etna is the losaolares loqueos negos on conedna yellow de masos no pueenco bradley socommo porgenlo para espapelega ingle a la clinic a quiotennomabe saolares no le pueenco barmas.
[CUSTOMER][NEUTRAL] She said this again.
[AGENT][NEUTRAL] Mhm.
[AGENT][NEUTRAL] C.
[AGENT][NEUTRAL] [PII] el contrato con ernae in all pueco mas so nequereviao papeles er night conos papelesqueaa clinic a a mass.
[CUSTOMER][NEUTRAL] And tell me.
[CUSTOMER][NEUTRAL] Oh, is he on mass?
[AGENT][NEUTRAL] See, uh-huh Ceo de Sando de mas.
[CUSTOMER][NEUTRAL] I
[CUSTOMER][NEUTRAL] Oh yeah, yeah, sorry.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] What.
[AGENT][NEUTRAL] I
[AGENT][NEUTRAL] Posala clinica nostavien pero estecaocommoreclaacion noos um.
[CUSTOMER][NEUTRAL] Yeah
[AGENT][NEUTRAL] They hadraviar can solam.
[CUSTOMER][NEUTRAL] No.
[AGENT][NEUTRAL] See, see, no, no, it's still a lando de la personaque processore clamoa kio sotros.
[CUSTOMER][NEUTRAL] At least
[AGENT][NEUTRAL] Um, solo que polaer is uh-huh la persona que process sore and losre clamostios que revise vincialgo devemos um.
[CUSTOMER][NEUTRAL] Oh yeah.
[CUSTOMER][NEUTRAL] See
[AGENT][NEUTRAL] Mhm mhm uh-huh.
[CUSTOMER][NEUTRAL] OK.
[AGENT][NEUTRAL] See
[CUSTOMER][NEUTRAL] lo IP IPL.
[CUSTOMER][NEUTRAL] But
[CUSTOMER][POSITIVE] Thank you.
[AGENT][NEUTRAL] Mhm.
[AGENT][NEUTRAL] See.
[CUSTOMER][NEUTRAL] Is it so long I be over.
[CUSTOMER][NEUTRAL] I can.
[AGENT][NEUTRAL] See, seesentino perfectamentelo on a master visando el que mano este la clinica demon.
[CUSTOMER][NEUTRAL] Yes, so for
[CUSTOMER][NEUTRAL] Uh-huh.
[CUSTOMER][NEUTRAL] Yes APL assuma to get to it.
[AGENT][NEUTRAL] No, no, peroloquiosipando esque ala mejormobieron differentes codiosqueno alajonos to no pagamostolos codiosque de sevian aver pagado nose so muchos papeles pare visaita miistamo la linea porqueso semorao uh-huh the 971 63 the minima moment to 4648 that's it.
[CUSTOMER][NEUTRAL] Apple.
[CUSTOMER][NEUTRAL] Oh
[CUSTOMER][NEUTRAL] Just
[CUSTOMER][NEUTRAL] Oh
[CUSTOMER][NEUTRAL] 6
[CUSTOMER][NEUTRAL] It
[CUSTOMER][NEUTRAL] Oh.
[AGENT][NEUTRAL] 97112.
[AGENT][NEUTRAL] 1614.
[CUSTOMER][NEUTRAL] Hey.
[CUSTOMER][NEUTRAL] See.
[AGENT][NEGATIVE] You see me queres diaspodo tomarrono para eserreclama versis paonto los servicios is that darle masinformacion peronoloudmientrasamos and la yamada.
[CUSTOMER][NEUTRAL] The.
[AGENT][NEUTRAL] Uh, Monica.
[AGENT][NEUTRAL] May I telephone number.
[CUSTOMER][NEUTRAL] I want.
[CUSTOMER][NEUTRAL] See you also says.
[CUSTOMER][NEUTRAL] What what do you know?
[CUSTOMER][NEUTRAL] Sea.
[AGENT][NEUTRAL] OK, is in no meega contesallepojamena.
[CUSTOMER][NEUTRAL] The
[CUSTOMER][NEUTRAL] Take a while, got it.
[AGENT][NEUTRAL] OK, is the telos papeles de elia october orita conote.
[CUSTOMER][NEUTRAL] The.
[AGENT][NEUTRAL] Mhm.
[AGENT][NEUTRAL] Mhm.
[AGENT][NEUTRAL] See the deltia de ocre sequelo devia for noventare Taocho eso eso el pael OK noventa taoda.
[CUSTOMER][NEUTRAL] So
[CUSTOMER][NEUTRAL] It's like a 8.
[AGENT][NEUTRAL] Uh-huh. Percontoleando alia ocre.
[CUSTOMER][NEUTRAL] But always a pressure
[AGENT][NEUTRAL] No, it's a cuantos de devi.
[CUSTOMER][NEUTRAL] No no
[AGENT][NEUTRAL] For
[CUSTOMER][NEUTRAL] No it's all.
[AGENT][NEUTRAL] OK, it's the no, no, I'm manera decutelela la clinical esperonte uh cuanto deve porcada fecha aiyole ye patraspomoses lomimoyaver dondea.
[CUSTOMER][NEUTRAL] OK.
[AGENT][NEUTRAL] I the mhm.
[CUSTOMER][NEGATIVE] See, see your problem.
[AGENT][NEUTRAL] Paracaadia de la terraciaya cuanto deve porquelosiliano differentes codioscada fecha inoesi cada fechacommogen prodia ocubreieteloque stans and deve on noventa dolaretaochotavos per.
[CUSTOMER][NEUTRAL] Your boy.
[AGENT][NEUTRAL] So cafe.
[CUSTOMER][NEUTRAL] I I I.
[CUSTOMER][NEUTRAL] A tango.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] Yeah
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] So.
[AGENT][NEUTRAL] Season Quattro. mhm
[AGENT][NEUTRAL] No Quattro in total, uh-huh.
[CUSTOMER][NEUTRAL] On this
[CUSTOMER][NEUTRAL] What for you uh.
[CUSTOMER][NEUTRAL] In Monorail.
[CUSTOMER][NEUTRAL] The rear sin.
[AGENT][NEUTRAL] It soloque memo cargos per locos deve so and el primero on the ento de siete cuarenta locoste deve on quaarenteiso taochoo deduestolo que deve para palos de te cuarentas on arentiso taocholosrema deveca incuenta uh-huh.
[CUSTOMER][NEUTRAL] In.
[CUSTOMER][NEUTRAL] This is a patient as a no patient rest because look at you, you know, so what they say.
[AGENT][NEUTRAL] Mhm. Noventa Taocho.
[CUSTOMER][NEUTRAL] 902 96.
[AGENT][NEUTRAL] OK, so it's it's tolo paisa fecha Noventa Tayocho correct.
[CUSTOMER][NEUTRAL] OK.
[AGENT][NEUTRAL] OK, well,
[CUSTOMER][NEUTRAL] Bay
[CUSTOMER][NEUTRAL] I the the the tre no.
[CUSTOMER][NEUTRAL] And.
[AGENT][NEUTRAL] OK, the one lepagamosesa cantida.
[CUSTOMER][NEUTRAL] Yeah, because it's on the ticket and be.
[AGENT][NEUTRAL] 1450 x 2, uh-huh 027 plus 1173.
[CUSTOMER][NEUTRAL] I
[AGENT][NEUTRAL] I, OK, then one say so 19.
[AGENT][NEGATIVE] So paradia um ocubueveloquedes on sesa dolare porqueson is the es uno desinueveventiete do decaes in cuenta you know they on entres.
[CUSTOMER][NEGATIVE] Alright, give me and see I'll do it annoy me.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] Why not some.
[CUSTOMER][NEUTRAL] The ones we want to total.
[AGENT][NEUTRAL] Sea.
[CUSTOMER][NEUTRAL] OK.
[CUSTOMER][NEUTRAL] Uh, this is in this.
[AGENT][NEUTRAL] On a certain address.
[AGENT][NEUTRAL] Uh-huh, its event is it, OK, in to say a SMEs teno on the ocubre on no.
[CUSTOMER][NEUTRAL] You want to
[CUSTOMER][NEUTRAL] Uh
[CUSTOMER][NEGATIVE] Seeque on this osis incuenta in total you know.
[AGENT][NEUTRAL] Yeah, he's on the in the, OK, so they had a visa on pagamosesa cantida.
[CUSTOMER][NEUTRAL] So they don't check it.
[AGENT][NEGATIVE] Uh-huh. Porcada, mhm. So I get Iano desinie losses sincuenta so esosispago.
[AGENT][NEUTRAL] Mamoa to see something.
[CUSTOMER][NEUTRAL] Hey
[CUSTOMER][NEUTRAL] I.
[AGENT][NEUTRAL] OK.
[AGENT][NEGATIVE] No, it's a ostenen uncontrato con edna on the no mas pue cobra esa cantiiaoteine quepaleseses contrato coneos so no le pueeno mao.
[CUSTOMER][NEUTRAL] Uh
[CUSTOMER][NEUTRAL] Oh yeah, oh well, sorry.
[AGENT][NEUTRAL] So er cientevaeroubreitres.
[AGENT][NEUTRAL] Undes uh-huh.
[CUSTOMER][NEUTRAL] A and
[CUSTOMER][NEGATIVE] Ah no.
[AGENT][NEUTRAL] Paocubreventitrele pagamo sesa dolares.
[CUSTOMER][NEUTRAL] See
[AGENT][NEUTRAL] In the month in the month.
[CUSTOMER][NEUTRAL] I
[AGENT][NEUTRAL] [PII].
[CUSTOMER][NEUTRAL] The position of my Monday so.
[AGENT][NEGATIVE] Si and so sepagolos lossaolare paraia el cientes elia benticuatro Dore.
[CUSTOMER][NEUTRAL] Because I just so much of here you know we sent all of the.
[AGENT][NEUTRAL] Onticuatro lepagamoso sesa revisolos papelesis Sierran esentadolaresia.
[CUSTOMER][NEUTRAL] Phil.
[AGENT][NEUTRAL] I was there.
[CUSTOMER][NEUTRAL] I don't know.
[AGENT][NEUTRAL] Out there. Uh-huh. There's also.
[AGENT][NEGATIVE] And the huh see the unicole falta Soos de treciento algo.
[CUSTOMER][NEUTRAL] So
[CUSTOMER][NEUTRAL] But I.
[CUSTOMER][NEUTRAL] you know.
[AGENT][POSITIVE] I thank [PII] and I go.
[CUSTOMER][NEUTRAL] I.
[CUSTOMER][NEUTRAL] No thank you. Uh thank you.
[AGENT][NEUTRAL] Um, the amount.
[AGENT][NEUTRAL] CNL check it.
[AGENT][NEUTRAL] NLK Terminal main tra.
[CUSTOMER][NEUTRAL] And
[AGENT][NEUTRAL] Eltimocheque quelibiamos.
[CUSTOMER][NEUTRAL] What
[CUSTOMER][NEUTRAL] OK.
[AGENT][NEUTRAL] See to loose and er is um is ver cuanto deve porcada fechayasinosos pomos ver cuantos pagamos bienpaca cada fecha yes the ia ver donesta ellero porquepaquele a parte de de la clinica quelesanodo de maciado.
[CUSTOMER][NEUTRAL] Yeah
[CUSTOMER][NEUTRAL] Uh-huh.
[CUSTOMER][NEUTRAL] See because I and uh and uh.
[AGENT][NEUTRAL] See.
[CUSTOMER][NEUTRAL] And one.
[AGENT][NEUTRAL] See.
[CUSTOMER][NEUTRAL] Wow, no no you see but we own those checkers olo check.
[AGENT][NEUTRAL] See it only faltamos check packetre pero est no deve mas no masnasere soresqueno noes mas.
[CUSTOMER][NEUTRAL] What's you.
[AGENT][NEUTRAL] No, it's told me, uh-huh.
[CUSTOMER][NEUTRAL] They say no, yeah, I can.
[AGENT][NEUTRAL] But it's a cliff
[CUSTOMER][NEUTRAL] I know.
[AGENT][NEUTRAL] No, less sobre pagadoan sobrecobrado set sale lascopia etna on the osel contrato you know male colossesa la resalia le parese quesca visa.
[CUSTOMER][NEUTRAL] If you.
[CUSTOMER][NEUTRAL] Cos it's a copy of the nasa ella mandola mandola.
[AGENT][NEUTRAL] Usenos and viano sotros.
[CUSTOMER][NEUTRAL] Ah, a single
[CUSTOMER][NEUTRAL] B.
[AGENT][NEUTRAL] Seeing like, uh-huh.
[AGENT][NEUTRAL] So no unos quesos and viano sotros porque portada via presequelares porcadavi cuantas visitas tu.
[CUSTOMER][NEUTRAL] No, because I'm there now like.
[CUSTOMER][NEUTRAL] What is the one with you.
[AGENT][NEUTRAL] OK, when porque cafe cafechasaola is decopago.
[CUSTOMER][NEUTRAL] So
[AGENT][NEUTRAL] [PII].
[CUSTOMER][NEUTRAL] My God, I'm not sure it's a lot.
[AGENT][NEUTRAL] Mm
[AGENT][NEUTRAL] No, no, I was there.
[AGENT][NEUTRAL] You still is pao.
[CUSTOMER][POSITIVE] Oh yeah, yeah, you know what I'm going.
[AGENT][NEUTRAL] See I uncheque innos levamos amanda otro leegana semana cheque and emmaro de curitodo.
[CUSTOMER][NEUTRAL] They say in network deductible and in line.
[AGENT][NEUTRAL] See no no porquetti who said to one copago de tala resorcadavisita.
[CUSTOMER][NEUTRAL] Is it?
[CUSTOMER][NEUTRAL] Yeah.
[AGENT][NEUTRAL] No.
[CUSTOMER][NEUTRAL] Yeah, I think.
[AGENT][NEUTRAL] No, no, no, ennomas devela resorcada visa entotalo queva de ver elle.
[CUSTOMER][NEUTRAL] Yeah.
[AGENT][NEUTRAL] Yeah, palavajaquelosaartosabi.
[CUSTOMER][NEUTRAL] And
[AGENT][NEUTRAL] Ningunareclavacion, OK.
[CUSTOMER][NEUTRAL] OK.
[CUSTOMER][NEUTRAL] No, no,
[AGENT][NEUTRAL] Forque conapia is a trayaispo complicao.
[CUSTOMER][NEUTRAL] Are
[CUSTOMER][NEUTRAL] People get sucking me I'm on but I got on me.
[CUSTOMER][NEUTRAL] [PII].
[AGENT][NEUTRAL] OK, so, so total quelepagamosapiaya when we don't say scientos de ciocho esenta cinco.
[CUSTOMER][NEUTRAL] I see.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] Uh-huh.
[AGENT][NEUTRAL] It's soloo uh-huh.
[CUSTOMER][NEUTRAL] It's
[CUSTOMER][NEUTRAL] Uh
[CUSTOMER][POSITIVE] Check it check it OK I got it.
[AGENT][NEUTRAL] See maquelefata que queleso in Bano uh-huh.
[CUSTOMER][NEUTRAL] My Zambia sorry.
[CUSTOMER][NEUTRAL] You know it's a it's just.
[CUSTOMER][NEUTRAL] Yeah, so.
[AGENT][NEUTRAL] Um, no, it's a nose.
[CUSTOMER][NEUTRAL] What's the what's the.
[CUSTOMER][NEUTRAL] I
[CUSTOMER][NEUTRAL] Alright.
[AGENT][NEUTRAL] Este unico on the no pagamos um lossesenta completos for para ocubre trentauno no esve mas paradia trenta you know the ocubre perosi loque le pagamos parrea etcha frontreterete.
[CUSTOMER][NEUTRAL] You know, but I don't.
[AGENT][NEGATIVE] No estolocustenos envio Sosa masque pastene can via laformacion porquepar ocubbre rea you know no masondos codiosi entreodos son retais re resent siete.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] But goodbye.
[AGENT][NEUTRAL] No, see, sees deve mass and to nostique mandalaopia de etna.
[AGENT][NEUTRAL] And enando queloscoon mascocosorqueno mainemososafe.
[CUSTOMER][NEUTRAL] So.
[CUSTOMER][POSITIVE] Yeah you already like up and I was like oh my God, I told you man.
[AGENT][NEUTRAL] [PII].
[CUSTOMER][POSITIVE] Thank
[CUSTOMER][POSITIVE] Oh my word, I hope you.
[CUSTOMER][NEUTRAL] I
[CUSTOMER][NEUTRAL] One second, one second.
[AGENT][NEUTRAL] So when I say those uh-huh Octoberta you know innoviembreocho.
[CUSTOMER][NEUTRAL] Mm.
[CUSTOMER][NEUTRAL] You know bro.
[AGENT][NEUTRAL] Uh-huh. I know la ultima.
[CUSTOMER][NEUTRAL] I can almost.
[AGENT][NEUTRAL] Itami noviembrecase no maspagamososo so no see sees a um sicca yeah paradia you know si le redusierron laserapia sit menos peropaliatrinta you know the octubre noviembreotri noviembrecase nomas dos codecos cobraron innosepagolos completoloses that is porquenomas tenemos dos codios.
[CUSTOMER][NEUTRAL] I'm a laser now laser.
[CUSTOMER][NEGATIVE] I lost a.
[CUSTOMER][NEUTRAL] Uh this is.
[AGENT][NEUTRAL] OK.
[AGENT][NEUTRAL] Ineos e les preunta quesinoma do those codios tubo eliatrinta, you know, the octubre novi embryoche noviembreca torse is mas necessitamos las coopia de la otrasappi pa pagarlas porqueno mascobraondos.
[AGENT][NEUTRAL] Ilamalo [PII].
[CUSTOMER][NEUTRAL] Mm.
[CUSTOMER][NEUTRAL] And all of them are here.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] I
[CUSTOMER][NEUTRAL] To.
[AGENT][NEUTRAL] He's on.
[CUSTOMER][NEUTRAL] Oh.
[CUSTOMER][NEUTRAL] Yeah.
[AGENT][NEUTRAL] Oh, I know.
[CUSTOMER][NEUTRAL] People
[CUSTOMER][NEUTRAL] Yes ma'am.
[CUSTOMER][NEUTRAL] I don't want water but yeah.
[AGENT][NEUTRAL] Yeah, but
[CUSTOMER][NEUTRAL] In total.
[CUSTOMER][NEUTRAL] I the thing you see in hold.
[AGENT][NEUTRAL] I know.
[CUSTOMER][NEUTRAL] Yeah
[CUSTOMER][NEUTRAL] I
[CUSTOMER][NEUTRAL] Where we
[CUSTOMER][NEUTRAL] I don't don't get a little loose one on one the same and being a it's what my head I said that's what I'm saying no no but I don't get at the but I'm risk management. I get low.
[CUSTOMER][NEUTRAL] A me.
[AGENT][NEUTRAL] Like because you never, uh-huh.
[CUSTOMER][NEUTRAL] See, I know er I don't saleloque tologue tolo.
[AGENT][NEGATIVE] See don they use reclamacion noloisal website.
[CUSTOMER][NEUTRAL] OK
[CUSTOMER][NEUTRAL] OK.
[CUSTOMER][NEUTRAL] No, uh, you know so.
[CUSTOMER][NEUTRAL] Ah OK, head to X uh and uh EOB to EOB explanation explanation of benefits with the the the X codes op pedi.
[AGENT][NEUTRAL] Oh OK.
[AGENT][NEUTRAL] OK.
[CUSTOMER][NEUTRAL] I, no I'm doing a PDF but I got.
[AGENT][NEUTRAL] I
[CUSTOMER][NEGATIVE] He yeah, he and don't say yeah going so fucking I don't get somebody or not you look.
[AGENT][NEUTRAL] See.
[CUSTOMER][NEUTRAL] Yeah.
[CUSTOMER][NEUTRAL] Yeah, that's the one I just put it up there.
[AGENT][NEUTRAL] OK.
[CUSTOMER][POSITIVE] Yeah, come on. I'm a I I tell you this the risk management, but I see I think why we got it.
[AGENT][NEUTRAL] Yes, sir.
[CUSTOMER][NEUTRAL] And it's gonna but I but I don't yeah 6 yeah.
[CUSTOMER][POSITIVE] OK, OK, you'll be your best, so will be your best.
[CUSTOMER][NEUTRAL] That's what you get. OK.
[CUSTOMER][NEUTRAL] Well
[CUSTOMER][NEUTRAL] Oh.
[CUSTOMER][NEUTRAL] When I was in uh.
[CUSTOMER][NEUTRAL] And I.
[CUSTOMER][NEUTRAL] OK, OK.
[CUSTOMER][NEUTRAL] say if ma'am, we are gonna check it in office for.
[CUSTOMER][NEUTRAL] Um.
[CUSTOMER][NEUTRAL] Uh, it, yeah.
[CUSTOMER][NEUTRAL] I call.
[CUSTOMER][NEUTRAL] Well, who
[CUSTOMER][NEUTRAL] I think we said that about uh
[CUSTOMER][NEUTRAL] Yeah.
[AGENT][NEUTRAL] Oubretauno Octubretauno noviembreoche novibrecacedos mile inticuatro.
[CUSTOMER][NEUTRAL] Uh-huh.
[CUSTOMER][NEUTRAL] la la el el el.
[AGENT][NEUTRAL] Mm, like quino nomaz Haiti limos.
[CUSTOMER][NEUTRAL] I was gonna say I'm a
[CUSTOMER][NEUTRAL] Uh, OK, thank you just a moment.
[CUSTOMER][NEUTRAL] Oh
[CUSTOMER][NEUTRAL] Uh huh.
[CUSTOMER][NEUTRAL] They say you.
[CUSTOMER][NEUTRAL] I miss go reduction so.
[CUSTOMER][POSITIVE] Alright good thank you.
[CUSTOMER][NEUTRAL] Mhm.
[AGENT][NEUTRAL] OK, nololonico kivasrues versus deve maserientesieteparastechas.
[AGENT][NEUTRAL] Sio maos cocos porquemos lass no masque noa demosis cuatro codios or nomazondos.
[CUSTOMER][NEUTRAL] Uh-huh.
[CUSTOMER][NEUTRAL] Mm because the reins and cuecuadro.
[CUSTOMER][NEUTRAL] I don't know. She say so the city.
[AGENT][NEUTRAL] OK, Comopareldiao oubresondosierescordios so on cuatro quelesambido.
[CUSTOMER][NEUTRAL] No, the EOP Noleena, uh, you mean the DX, the diagnosis code?
[AGENT][NEUTRAL] No, so no terrapi is Sandicenteserapas pero la quenos mando tine nomas dos terrapias dondelepagamos cats sincuenta yellotro porciento.
[AGENT][NEUTRAL] One total string.
[CUSTOMER][NEUTRAL] I cannot say.
[AGENT][NEUTRAL] So then [PII].
[CUSTOMER][NEUTRAL] Mhm
[CUSTOMER][NEUTRAL] No.
[CUSTOMER][NEUTRAL] Ah yeah.
[AGENT][NEUTRAL] OK.
[CUSTOMER][NEUTRAL] Oh yeah, and don't say.
[AGENT][NEUTRAL] OK, see quere manarns total visamosal.
[CUSTOMER][NEUTRAL] And they
[AGENT][NEUTRAL] Uh-huh.
[CUSTOMER][NEUTRAL] Teleman.
[AGENT][NEUTRAL] See, and this triodoubbresabino la fecha cuanto depara fecha.
[CUSTOMER][NEUTRAL] That
[CUSTOMER][NEUTRAL] Yeah.
[CUSTOMER][NEUTRAL] I'm gonna say.
[CUSTOMER][NEUTRAL] Alright.
[CUSTOMER][NEUTRAL] Uh, no no no embryo.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] on this you know some uh.
[CUSTOMER][NEUTRAL] Yes sure.
[CUSTOMER][NEUTRAL] Your shared CDE I I know what I thought I don't.
[AGENT][NEUTRAL] Quanto de de pal you know.
[CUSTOMER][NEUTRAL] They
[CUSTOMER][POSITIVE] Well I mean I like them yeah.
[CUSTOMER][NEUTRAL] Yeah, I, but they they they get to the.
[CUSTOMER][NEUTRAL] Get a deal in today.
[CUSTOMER][NEUTRAL] The I been.
[CUSTOMER][NEUTRAL] I say hello. I'm.
[CUSTOMER][NEUTRAL] I'm
[CUSTOMER][NEUTRAL] Yeah.
[CUSTOMER][NEUTRAL] Yeah to me.
[AGENT][NEUTRAL] you know.
[CUSTOMER][NEUTRAL] Yes.
[CUSTOMER][NEUTRAL] I have been to.
[CUSTOMER][NEUTRAL] The nombre November.
[CUSTOMER][NEUTRAL] Or in Cinco for just like.
[CUSTOMER][NEUTRAL] Yeah.
[CUSTOMER][NEUTRAL] I know.
[CUSTOMER][NEUTRAL] cats.
[AGENT][NEUTRAL] Mm, no, they never dos codios but savage.
[CUSTOMER][POSITIVE] Then they they'll call you bueno.
[CUSTOMER][NEUTRAL] I don't know this, but I know something.
[CUSTOMER][NEUTRAL] See, uh, I don't call you say.
[CUSTOMER][NEUTRAL] Uh, this said yes you know caso cuenta.
[CUSTOMER][NEUTRAL] Yes, you know.
[AGENT][NEUTRAL] OK, per masazos, no masonos.
[CUSTOMER][NEUTRAL] No, I don't want. OK, OK, the, the call you inclusive. I don't know I call you.
[AGENT][NEUTRAL] OK, cuantolo sumaretere and.
[CUSTOMER][NEUTRAL] See you.
[AGENT][NEUTRAL] OK, and solo casa ettere I see verda.
[CUSTOMER][NEUTRAL] They
[AGENT][NEUTRAL] No.
[AGENT][NEUTRAL] The sintee cats sincuenta.
[CUSTOMER][NEUTRAL] Uh-huh.
[CUSTOMER][NEUTRAL] When to see mass.
[CUSTOMER][NEUTRAL] Catalina.
[CUSTOMER][NEUTRAL] the sentiment that's it.
[AGENT][NEGATIVE] OK, so perdia, uh-huh perelia siete, um, is a yellow paga mosque fora dolareselciente es el dia ocho el diaocho no mass.
[CUSTOMER][NEUTRAL] Yellow
[CUSTOMER][NEUTRAL] Well, see you.
[AGENT][POSITIVE] CS so thank [PII], uh-huh.
[CUSTOMER][NEUTRAL] Oh yeah.
[AGENT][NEUTRAL] Paolomismodeinotica toses in cuentana masquelos resentietereo.
[CUSTOMER][NEUTRAL] Uh
[CUSTOMER][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] See wow, it's a different you right.
[CUSTOMER][NEUTRAL] The.
[AGENT][NEUTRAL] Silvia Ocho mhm the Noviembre.
[CUSTOMER][NEUTRAL] They know
[CUSTOMER][NEUTRAL] No.
[CUSTOMER][NEUTRAL] Yeah.
[CUSTOMER][NEUTRAL] I.
[CUSTOMER][NEUTRAL] So.
[CUSTOMER][NEGATIVE] Yeah, no no sorry.
[CUSTOMER][NEUTRAL] No, I paid the 2. No, the.
[CUSTOMER][NEUTRAL] I don't solo for you this is submit and no salad.
[CUSTOMER][NEUTRAL] I love the. No good for myself. The deal he.
[AGENT][NEUTRAL] How?
[CUSTOMER][NEGATIVE] No deal.
[AGENT][NEUTRAL] Nothing, OK, ya.
[CUSTOMER][NEGATIVE] No sorry, no sorry.
[CUSTOMER][NEUTRAL] Ja.
[AGENT][NEGATIVE] I cuanto de depaiacase.
[CUSTOMER][NEUTRAL] That
[AGENT][NEUTRAL] Uh-huh.
[AGENT][NEUTRAL] So those decases in cuentano or on mas.
[CUSTOMER][NEUTRAL] And say you know what.
[CUSTOMER][NEUTRAL] Yeah uh-huh.
[CUSTOMER][NEUTRAL] Casincuenta those are cats cuenta.
[AGENT][NEGATIVE] OK, so you in to reclamosquelepagamosistan corretos and toes porqueloniodier and pareas respechas sibe la coopia del Diaca to novienrede etna I not payable ventinco esesla caniaque aos nole pue cobra. So it's a clinica noleue cobrasesindosincuenta lo unico develos tied dolares so they sola cante nosamosasino de los rescheques esolo unicoque.
[CUSTOMER][NEUTRAL] Right
[AGENT][NEUTRAL] The verlesaos no deve masses and Cobrado de mas estaopia deernase la poenarra la clinicapaqueagass um paraquega agala los a hostess porquenolepooma deindo lasaliaca torso noviembre.
[CUSTOMER][NEUTRAL] Oh yeah.
[AGENT][NEUTRAL] Um, no, yeah, it's most issimoscada fecha, um, cada fecha queamos echo is the um quere visamos porqueo revisetodamiasesael telefono ipagamosesalare porcada fecha um lolas unicas fechas que nose paralos sare novim and the [PII] noviembreochi nombre.
[CUSTOMER][NEUTRAL] OK
[CUSTOMER][NEUTRAL] The
[CUSTOMER][NEUTRAL] Right
[CUSTOMER][NEUTRAL] Well
[AGENT][NEGATIVE] La malas.
[CUSTOMER][NEUTRAL] See.
[CUSTOMER][NEUTRAL] Oma.
[AGENT][NEUTRAL] Uh-huh. So they resentiete.
[AGENT][NEUTRAL] Um, novembreocho recite in Novembre.
[CUSTOMER][NEUTRAL] Mhm.
[AGENT][NEUTRAL] Beininue dolares.
[CUSTOMER][NEGATIVE] Uh-huh, no no.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] Er.
[AGENT][NEUTRAL] Um, 2,
[CUSTOMER][NEUTRAL] The tours.
[AGENT][NEUTRAL] Then they dress it and they see it there.
[CUSTOMER][NEUTRAL] Mm.
[CUSTOMER][NEUTRAL] It it's it's me.
[AGENT][NEUTRAL] See so in total loess porcada fechaque tubolaterapia menoseliainte you know the ocre novembreochi novembrecases on differentes montos.
[CUSTOMER][NEUTRAL] I.
[AGENT][NEUTRAL] C.
[AGENT][NEUTRAL] Entrelos cuatrocheques uh-huh.
[CUSTOMER][NEUTRAL] Oh yeah I
[CUSTOMER][NEUTRAL] So you will see and I don't go by night.
[AGENT][NEGATIVE] No, they quepalena deci.
[CUSTOMER][NEUTRAL] OK, one moment.
[CUSTOMER][NEUTRAL] Why none of this year.
[AGENT][NEUTRAL] I see.
[CUSTOMER][NEUTRAL] Well no yeah look well and the resume.
[CUSTOMER][NEGATIVE] Does your shop is also he like I don't want that no at all.
[AGENT][NEUTRAL] Uh, scientotal los rescheque oncomose sciento algono entre the head of cuento.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][POSITIVE] Thank you.
[AGENT][NEUTRAL] See, yesolo quebe deno de de de ver masque so.
[AGENT][NEUTRAL] OK, then 3 breast checkers.
[CUSTOMER][NEUTRAL] She.
[CUSTOMER][NEUTRAL] OK sorry.
[CUSTOMER][NEUTRAL] OK
[AGENT][NEUTRAL] And the month on the park Ocho scientosquaarinte is noventedos.
[CUSTOMER][NEUTRAL] Yeah she just going to say no to a yellow.
[CUSTOMER][NEUTRAL] The gentle.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] Why didn't you say?
[CUSTOMER][NEUTRAL] Ma
[CUSTOMER][NEUTRAL] The so when you say when you say.
[CUSTOMER][NEUTRAL] You what?
[CUSTOMER][NEUTRAL] The the uh uh.
[CUSTOMER][NEUTRAL] Uh-huh.
[AGENT][NEUTRAL] See so check que queto salta porcobras on the doosio benteno.
[CUSTOMER][NEUTRAL] See.
[CUSTOMER][NEUTRAL] And it's a check.
[AGENT][NEUTRAL] Yeah, oh haa.
[AGENT][NEUTRAL] But
[CUSTOMER][NEUTRAL] But I want it.
[AGENT][POSITIVE] See, it looks funny, uh-huh.
[AGENT][NEUTRAL] See yes yeah problemmoine cablala clinica paqueosaganalos a hostessayen parte deos porque de parte apele yammospagadoto loque is necessario.
[CUSTOMER][NEUTRAL] People.
[CUSTOMER][NEUTRAL] OK. Sorry, sorry.
[AGENT][NEUTRAL] OK.
[CUSTOMER][NEUTRAL] I don't want I think I'm I'm.
[AGENT][NEUTRAL] [PII].
[CUSTOMER][POSITIVE] Hey [PII], what more I enjoying much out of you.
[AGENT][NEUTRAL] See then now like if I I yeah.
[CUSTOMER][NEUTRAL] I, I get on with you.
[AGENT][NEUTRAL] [PII].
[CUSTOMER][NEUTRAL] Hi can I what.
[AGENT][NEUTRAL] Bye.
[CUSTOMER][NEUTRAL] Oh
[CUSTOMER][NEUTRAL] Yeah.