AccountId: 011433970860
ContactId: 953c952a-edf8-4756-a7ca-524aae770992
Channel: VOICE
LanguageCode: en-US
Total Conversation Duration: 2230 ms
Total Talk Time (AGENT): 310 ms
Total Talk Time (CUSTOMER): 0 ms
Interruptions: 0
Overall Sentiment: AGENT=0, CUSTOMER=0
Redaction Types: PII
Input Audio S3: s3://apl-connect-contactcenter-data-prod/connect/apl-prod/CallRecordings/2025/05/30/953c952a-edf8-4756-a7ca-524aae770992_20250530T15:52_UTC.wav
--------------------------------------------
[AGENT][NEUTRAL] Yeah