AccountId: 011433970860
ContactId: 78b894c2-f4b8-4aca-ad92-f57e37c8abb6
Channel: VOICE
LanguageCode: en-US
Total Conversation Duration: 30120 ms
Total Talk Time (AGENT): 0 ms
Total Talk Time (CUSTOMER): 2141 ms
Interruptions: 0
Overall Sentiment: AGENT=0, CUSTOMER=0
Redaction Types: PII
Input Audio S3: s3://apl-connect-contactcenter-data-prod/connect/apl-prod/CallRecordings/2025/05/01/78b894c2-f4b8-4aca-ad92-f57e37c8abb6_20250501T20:24_UTC.wav
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[CUSTOMER][NEUTRAL] Hello?
[CUSTOMER][NEUTRAL] Let's see
[CUSTOMER][NEUTRAL] Yeah