AccountId: 011433970860
ContactId: 6ee7519f-76e2-40e8-b02b-e11d3c65dcbe
Channel: VOICE
LanguageCode: en-US
Total Conversation Duration: 27549 ms
Total Talk Time (AGENT): 0 ms
Total Talk Time (CUSTOMER): 439 ms
Interruptions: 0
Overall Sentiment: AGENT=0, CUSTOMER=0
Redaction Types: PII
Input Audio S3: s3://apl-connect-contactcenter-data-prod/connect/apl-prod/CallRecordings/2025/06/18/6ee7519f-76e2-40e8-b02b-e11d3c65dcbe_20250618T17:34_UTC.wav
--------------------------------------------
[CUSTOMER][NEUTRAL] Yeah