AccountId: 011433970860
ContactId: 6d0488fe-ec80-48f6-a322-92d88ebefe3b
Channel: VOICE
LanguageCode: en-US
Total Conversation Duration: 32360 ms
Total Talk Time (AGENT): 0 ms
Total Talk Time (CUSTOMER): 3221 ms
Interruptions: 0
Overall Sentiment: AGENT=0, CUSTOMER=0
Redaction Types: PII
Input Audio S3: s3://apl-connect-contactcenter-data-prod/connect/apl-prod/CallRecordings/2025/05/29/6d0488fe-ec80-48f6-a322-92d88ebefe3b_20250529T22:00_UTC.wav
--------------------------------------------
[CUSTOMER][NEUTRAL] I
[CUSTOMER][NEUTRAL] Bye bye
[CUSTOMER][NEUTRAL] Hello?
[CUSTOMER][NEUTRAL] Hello?