AccountId: 011433970860
ContactId: 60e36a2a-8a56-449f-9e14-6f92ccd2940c
Channel: VOICE
LanguageCode: en-US
Total Conversation Duration: 0 ms
Total Talk Time (AGENT): 0 ms
Total Talk Time (CUSTOMER): 0 ms
Interruptions: 0
Overall Sentiment: AGENT=0, CUSTOMER=0
Redaction Types: PII
Input Audio S3: s3://apl-connect-contactcenter-data-prod/connect/apl-prod/CallRecordings/2025/03/24/60e36a2a-8a56-449f-9e14-6f92ccd2940c_20250324T12:53_UTC.wav
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