AccountId: 011433970860
ContactId: 54e9769b-b867-4c2c-8cfb-fb4bc51c802f
Channel: VOICE
LanguageCode: en-US
Total Conversation Duration: 0 ms
Total Talk Time (AGENT): 0 ms
Total Talk Time (CUSTOMER): 0 ms
Interruptions: 0
Overall Sentiment: AGENT=0, CUSTOMER=0
Redaction Types: PII
Input Audio S3: s3://apl-connect-contactcenter-data-prod/connect/apl-prod/CallRecordings/2025/06/02/54e9769b-b867-4c2c-8cfb-fb4bc51c802f_20250602T21:22_UTC.wav
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