AccountId: 011433970860
ContactId: 512983d0-e899-401d-9fc4-67d8c6248691
Channel: VOICE
LanguageCode: en-US
Total Conversation Duration: 6480 ms
Total Talk Time (AGENT): 4480 ms
Total Talk Time (CUSTOMER): 0 ms
Interruptions: 0
Overall Sentiment: AGENT=0, CUSTOMER=0
Redaction Types: PII
Input Audio S3: s3://apl-connect-contactcenter-data-prod/connect/apl-prod/CallRecordings/2025/06/03/512983d0-e899-401d-9fc4-67d8c6248691_20250603T12:59_UTC.wav
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[AGENT][NEUTRAL] I did not put myself in a team's call. Oh well.