AccountId: 011433970860
ContactId: 4853c95a-7401-4910-9948-1b25e613358e
Channel: VOICE
LanguageCode: en-US
Total Conversation Duration: 0 ms
Total Talk Time (AGENT): 0 ms
Total Talk Time (CUSTOMER): 0 ms
Interruptions: 0
Overall Sentiment: AGENT=0, CUSTOMER=0
Redaction Types: PII
Input Audio S3: s3://apl-connect-contactcenter-data-prod/connect/apl-prod/CallRecordings/2025/05/19/4853c95a-7401-4910-9948-1b25e613358e_20250519T14:00_UTC.wav
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