AccountId: 011433970860
ContactId: 3c12d2dc-b100-4584-968e-0c2fc0acf339
Channel: VOICE
LanguageCode: en-US
Total Conversation Duration: 0 ms
Total Talk Time (AGENT): 0 ms
Total Talk Time (CUSTOMER): 0 ms
Interruptions: 0
Overall Sentiment: AGENT=0, CUSTOMER=0
Redaction Types: PII
Input Audio S3: s3://apl-connect-contactcenter-data-prod/connect/apl-prod/CallRecordings/2025/05/12/3c12d2dc-b100-4584-968e-0c2fc0acf339_20250512T19:01_UTC.wav
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