AccountId: 011433970860
ContactId: 3105e3c9-3461-4b37-bc63-c6ba2ff23eac
Channel: VOICE
LanguageCode: en-US
Total Conversation Duration: 8210 ms
Total Talk Time (AGENT): 0 ms
Total Talk Time (CUSTOMER): 890 ms
Interruptions: 0
Overall Sentiment: AGENT=0, CUSTOMER=0
Redaction Types: PII
Input Audio S3: s3://apl-connect-contactcenter-data-prod/connect/apl-prod/CallRecordings/2025/06/10/3105e3c9-3461-4b37-bc63-c6ba2ff23eac_20250610T19:12_UTC.wav
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[CUSTOMER][NEUTRAL] Hello?