AccountId: 011433970860
ContactId: 2c452d6a-9b2b-4b48-9bfb-a3868c07fba9
Channel: VOICE
LanguageCode: en-US
Total Conversation Duration: 2336250 ms
Total Talk Time (AGENT): 839080 ms
Total Talk Time (CUSTOMER): 891684 ms
Interruptions: 9
Overall Sentiment: AGENT=0, CUSTOMER=0.1
Redaction Types: PII
Input Audio S3: s3://apl-connect-contactcenter-data-prod/connect/apl-prod/CallRecordings/2025/04/21/2c452d6a-9b2b-4b48-9bfb-a3868c07fba9_20250421T15:26_UTC.wav
--------------------------------------------
[AGENT][NEUTRAL] one of the years.
[CUSTOMER][NEUTRAL] Ebola.
[CUSTOMER][NEUTRAL] Um.
[CUSTOMER][NEUTRAL] You.
[CUSTOMER][NEUTRAL] Uh, physiotherapy, physio, uh-huh.
[CUSTOMER][NEUTRAL] rega AP APL que que que.
[CUSTOMER][NEUTRAL] Yeah, I don't take
[CUSTOMER][NEUTRAL] Yeah, I don't check it the million dollars. The meal, uh, don't make certain tires, comma or in.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] Then you go around and check it APL uno solo get the rescuenta mergenting palmetto alto yala.
[AGENT][NEUTRAL] OK.
[CUSTOMER][NEUTRAL] Lapavien online prescients in solamente rare gente quedu and Mount Sinai in laiso de Hialeah.
[AGENT][NEUTRAL] Mhm.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] Pero residio er nun check APL pola cantia de mil.
[CUSTOMER][NEUTRAL] Quarre those meals to recomo.
[AGENT][NEUTRAL] And then, OK, see gusta my paper for render a number of polio e assistilele me conso the other way.
[CUSTOMER][NEUTRAL] Yeah.
[CUSTOMER][NEUTRAL] Uh
[CUSTOMER][NEUTRAL] My number, the policy number, number 0.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] Quattro no face newer do nose get us solo rebido.
[CUSTOMER][NEUTRAL] So the same painting work.
[AGENT][NEUTRAL] Mhm.
[AGENT][NEUTRAL] Mm gracia permit OK.
[CUSTOMER][NEUTRAL] Se one
[AGENT][NEUTRAL] So you're never done?
[CUSTOMER][NEUTRAL] Just said no uh.
[AGENT][NEUTRAL] So.
[CUSTOMER][NEUTRAL] See resents dose beniocho the mil noogenioso.
[CUSTOMER][NEUTRAL] Let me know.
[CUSTOMER][NEUTRAL] May you
[AGENT][NEUTRAL] OK.
[CUSTOMER][NEUTRAL] Ceria say [PII].
[CUSTOMER][NEUTRAL] Apartamento says Pharaoh says Hialeah, [PII] res reserro says.
[CUSTOMER][NEUTRAL] So
[AGENT][NEUTRAL] Uh, no, it's in may put a telephone so you in.
[CUSTOMER][NEUTRAL] OK.
[CUSTOMER][NEUTRAL] See de Ocho [PII].
[CUSTOMER][NEUTRAL] Cerro cure.
[AGENT][NEUTRAL] ultimasita er me corre electronico assocido estapolisa.
[CUSTOMER][NEUTRAL] See Ecorreese.
[CUSTOMER][NEUTRAL] Any
[CUSTOMER][NEUTRAL] Then then I went on.
[CUSTOMER][NEUTRAL] Ah uve Bekota [PII] nave.
[CUSTOMER][NEUTRAL] [PII].
[AGENT][NEUTRAL] Hm
[AGENT][NEUTRAL] to the cargo.
[AGENT][NEUTRAL] For part the una facilida con respecto uno services makes a link for mantecute quenomogado is the beneficio correct.
[CUSTOMER][NEUTRAL] Hey, you're in for now. OK, for now.
[AGENT][NEUTRAL] Mhm
[AGENT][NEUTRAL] OK you inform of state pagoviHO state but that is a fellow.
[CUSTOMER][NEUTRAL] For what?
[CUSTOMER][NEUTRAL] Well, I don't know. I mean, I'm on this or not.
[CUSTOMER][NEUTRAL] Uh, el Pao they say they say they say um the efficient.
[AGENT][NEUTRAL] Mhm.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] The man that I condoyamo que yeah check it check it.
[AGENT][NEUTRAL] OK. Mhm.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] And then you look at came demanding look at uh.
[CUSTOMER][NEUTRAL] OK.
[AGENT][NEUTRAL] Mm
[CUSTOMER][NEUTRAL] So lament you also check the rescu el el el palme.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] right there on the IPL.
[CUSTOMER][NEUTRAL] A moment.
[AGENT][NEUTRAL] OK.
[CUSTOMER][NEUTRAL] on the conclusion.
[AGENT][NEUTRAL] Mhm.
[AGENT][NEUTRAL] OK.
[AGENT][NEUTRAL] Mhm.
[AGENT][NEUTRAL] Hello.
[CUSTOMER][NEUTRAL] And
[AGENT][NEUTRAL] Yeah, what's the question?
[CUSTOMER][NEUTRAL] So you came in and la la la do unagiacheque came and bibi er la solicidduquechequetament at the rescis do and.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] And then grab a scho yeah I'm out here.
[AGENT][NEUTRAL] Mhm.
[AGENT][NEUTRAL] Mhm.
[AGENT][NEUTRAL] Correct and permit mass caliacinki.
[CUSTOMER][NEUTRAL] OK.
[CUSTOMER][NEUTRAL] Yeah.
[AGENT][NEUTRAL] OK.
[AGENT][NEUTRAL] When our antenjo moti um resoya inesca.
[AGENT][NEUTRAL] El Monto total.
[AGENT][NEUTRAL] The todo estappi asiados miltere concuentrestodolos cargos correct.
[CUSTOMER][NEUTRAL] Yeah, so for the moment.
[AGENT][NEUTRAL] Um
[CUSTOMER][NEUTRAL] Please.
[AGENT][NEUTRAL] Us part pele uncheque porle can do sins noventos concuarenta says.
[CUSTOMER][NEUTRAL] No, you is a check in one noise real. It's a noise yet.
[AGENT][NEUTRAL] Mm, OK.
[CUSTOMER][NEUTRAL] You.
[AGENT][NEUTRAL] Mhm.
[AGENT][NEUTRAL] Mhm.
[AGENT][NEUTRAL] Us.
[CUSTOMER][NEUTRAL] No, sir, they're on the side.
[CUSTOMER][NEUTRAL] You know a check.
[AGENT][NEUTRAL] OK.
[CUSTOMER][NEUTRAL] No.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] Emo.
[AGENT][NEUTRAL] OK.
[CUSTOMER][NEUTRAL] No.
[AGENT][NEUTRAL] Le esto que lo quelosiente los cargos.
[AGENT][NEUTRAL] Yeah, see and Denadosmires concurred and differentes servicioscutelio on uh ID lemons.
[CUSTOMER][NEUTRAL] Mm.
[AGENT][NEUTRAL] 80 lemons for them.
[AGENT][NEUTRAL] and ocreon ocrete nueverestirose says.
[CUSTOMER][NEUTRAL] Well, you might, you might
[CUSTOMER][NEUTRAL] That
[CUSTOMER][NEUTRAL] But I sort of
[CUSTOMER][NEUTRAL] Hey
[AGENT][NEUTRAL] Those therapist to receive you.
[AGENT][NEUTRAL] But
[CUSTOMER][NEUTRAL] It's it
[CUSTOMER][NEUTRAL] Economy Azona
[AGENT][NEUTRAL] Correct. Eosis.
[CUSTOMER][NEUTRAL] On me.
[AGENT][NEUTRAL] As que clamo de parte de laic doctor Haiti lemons.
[CUSTOMER][NEUTRAL] Mhm.
[AGENT][NEUTRAL] Veramos estus parestus gasso el copago de luplicado para rape celevidupajocommolemente chequeordosinto nomented conquaarente says.
[CUSTOMER][NEUTRAL] So
[AGENT][NEUTRAL] It's the check femia associated rescuatro.
[AGENT][NEUTRAL] The numeral decheque dosero uno ochochoitres.
[AGENT][NEUTRAL] No reclamo depressing cuatro quince l cargo total de esos gastros and aque momento eraochocientos quince.
[CUSTOMER][NEUTRAL] Uh-huh. Gemma.
[AGENT][NEUTRAL] Ivano estechequeellebioda sucasa ala direction er [PII] and [PII] reredi.
[CUSTOMER][NEUTRAL] When you already set all check it because like laarta me mana no novia mache APL.
[AGENT][NEUTRAL] And
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] No.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] You know.
[CUSTOMER][NEUTRAL] car, you know, they're only gonna go to uh the check it now and on car get eh.
[AGENT][NEUTRAL] Yeah. Is this?
[AGENT][NEUTRAL] Its rojoki vio queer cambiaddo el la fe deo de marlosing.
[CUSTOMER][NEUTRAL] My mom said when I can check and see.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] Lela taco.
[AGENT][NEUTRAL] Correia de Marsolos.
[CUSTOMER][NEUTRAL] Me
[AGENT][NEUTRAL] Mhm.
[AGENT][NEUTRAL] Mhm.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] Unolo yellow.
[AGENT][NEUTRAL] OK.
[AGENT][NEUTRAL] OK, and so, uh, encao estinformacion bass la departamento quesingerga de meloschequeque investigal respecterios in conque porque.
[CUSTOMER][NEUTRAL] Yeah, you're sorry.
[CUSTOMER][NEUTRAL] It was.
[AGENT][NEGATIVE] Uh mododo sentences absamoses.
[CUSTOMER][NEUTRAL] Hey, about it.
[CUSTOMER][NEUTRAL] Mm.
[CUSTOMER][NEUTRAL] Yeah
[AGENT][NEUTRAL] Bass.
[AGENT][NEUTRAL] La, la yeah.
[CUSTOMER][NEUTRAL] On check check check and 70s.
[AGENT][NEUTRAL] Mhm.
[AGENT][NEUTRAL] Mhm.
[AGENT][NEUTRAL] No.
[CUSTOMER][NEUTRAL] OK
[AGENT][NEUTRAL] No, the rio uh no I mean basin to uh is the demos.
[AGENT][NEUTRAL] Maireaddo mass.
[AGENT][NEUTRAL] I I bamosa keptformac bamosa cars.
[AGENT][NEUTRAL] And I was getting for mass comic and redicto conrespect to I um.
[CUSTOMER][NEUTRAL] A moment no, no, a moment.
[AGENT][NEUTRAL] Another solution to.
[AGENT][NEUTRAL] Uh-huh.
[CUSTOMER][NEUTRAL] You.
[CUSTOMER][NEUTRAL] Yes.
[CUSTOMER][NEUTRAL] And [PII] I don't know.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] Bank of America.
[AGENT][NEUTRAL] No, but I don't check part pele con.
[CUSTOMER][NEUTRAL] you can see APL. I see.
[AGENT][POSITIVE] Correct.
[CUSTOMER][NEUTRAL] OK.
[AGENT][POSITIVE] Siroleo gusta er meme.
[CUSTOMER][NEUTRAL] I know it.
[AGENT][NEUTRAL] Boy upon and contact con el deparmento combination informacion de los euros de los euros de los que emit loscheques basapon and contact consubanco parapo cor como estecheque que.
[CUSTOMER][NEUTRAL] There
[CUSTOMER][NEUTRAL] People
[CUSTOMER][NEUTRAL] This
[AGENT][NEUTRAL] OK.
[CUSTOMER][NEUTRAL] So
[AGENT][POSITIVE] Perfect. Does this stay.
[CUSTOMER][NEGATIVE] Mm, come on come on come on.
[AGENT][NEUTRAL] No, no sun to check a second view porque second view.
[AGENT][NEUTRAL] Um,
[CUSTOMER][NEUTRAL] See
[AGENT][NEUTRAL] Ian to depoomosa.
[AGENT][NEUTRAL] See bamosa comunicsote para er just er just say like it's by checkquevo oh.
[CUSTOMER][NEUTRAL] So yeah.
[CUSTOMER][NEUTRAL] Don't know
[CUSTOMER][NEUTRAL] OK, don't
[CUSTOMER][NEUTRAL] Don't know.
[AGENT][NEUTRAL] Dolores.
[CUSTOMER][NEUTRAL] Going to see I don't even.
[CUSTOMER][NEUTRAL] And I feel so because a bun.
[CUSTOMER][NEUTRAL] OK.
[CUSTOMER][NEUTRAL] Italian
[AGENT][NEUTRAL] Perfecto re resandoni a uh supreuninico desapunamente todo eso er cervicios so lama eso cervicios er on pagadosurchequeporeo esque el el bill or la cuenta can go or el monto total desmires con tere funegada partepeleo fortuname porque er la Maoria gas.
[AGENT][NEUTRAL] My check.
[CUSTOMER][NEUTRAL] He better, no, no, no, no, no, no, right.
[AGENT][NEGATIVE] Tendosen your ento looseque senti Josemeadiendo deque de que no negalo lo cargos porque yasa and paused men queteque chequencafecabidotro systemma nosa roja de chequesi canal gala erio and tosser.
[CUSTOMER][NEUTRAL] It
[CUSTOMER][NEUTRAL] No, no, but, no, no, no, but I tell you what.
[CUSTOMER][POSITIVE] Keep it up.
[AGENT][NEUTRAL] The.
[CUSTOMER][NEUTRAL] Are quarantine so.
[AGENT][NEUTRAL] Uh-huh.
[AGENT][NEUTRAL] permit lie.
[CUSTOMER][NEUTRAL] It.
[AGENT][NEGATIVE] El cargo total des cones todo lo quesodoro porto de lascias.
[AGENT][NEUTRAL] Eloquelait permit mereo el el elro de toda la bias cutedio paralarapiest dos mirereselle bio es a cargo seguro principal susseguro principal lapartaqueos paga uni unpago de eso gas.
[CUSTOMER][NEGATIVE] You better get this order or not.
[CUSTOMER][NEUTRAL] Uh
[CUSTOMER][NEUTRAL] Uh-huh.
[CUSTOMER][NEUTRAL] Hey
[AGENT][NEUTRAL] The one is.
[CUSTOMER][NEUTRAL] OK
[AGENT][NEUTRAL] The principal part.
[AGENT][NEUTRAL] Mm OK.
[AGENT][NEUTRAL] Mm.
[CUSTOMER][NEUTRAL] Uh-huh.
[AGENT][NEUTRAL] OK, and is the son novelas.
[AGENT][NEUTRAL] OK, he is uh.
[AGENT][NEUTRAL] It's just
[AGENT][NEUTRAL] He is the son nominate consents.
[CUSTOMER][NEUTRAL] You
[AGENT][NEUTRAL] OK.
[AGENT][NEUTRAL] 23C.
[CUSTOMER][NEUTRAL] Yeah.
[AGENT][NEUTRAL] And has the song Novent concho.
[AGENT][NEUTRAL] No, so.
[AGENT][NEUTRAL] I see no sure.
[AGENT][NEUTRAL] 912.
[AGENT][NEUTRAL] And animals.
[AGENT][NEUTRAL] I and they and they see it.
[AGENT][NEUTRAL] OK.
[AGENT][NEUTRAL] And you say it's gonna be this.
[CUSTOMER][NEUTRAL] Yeah
[AGENT][NEUTRAL] I mean the los los cargos queer la partelila la la pele de rio de cure.
[CUSTOMER][NEUTRAL] Yeah.
[CUSTOMER][NEUTRAL] OK
[AGENT][NEUTRAL] I see.
[CUSTOMER][NEUTRAL] We
[AGENT][NEUTRAL] Um
[CUSTOMER][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] 6
[AGENT][NEUTRAL] 73613.
[CUSTOMER][POSITIVE] Yes, I will come.
[AGENT][NEUTRAL] Si says combined the dress.
[AGENT][NEUTRAL] OK.
[CUSTOMER][NEUTRAL] In case, in case you order a check for.
[AGENT][NEUTRAL] Preseaio de Marrao losinco.
[CUSTOMER][NEUTRAL] My boy
[CUSTOMER][NEUTRAL] Mm this is so much uh I know I get.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] Macho Quadro Mao.
[CUSTOMER][NEUTRAL] My so yeah I'm supposed to see.
[CUSTOMER][NEUTRAL] What song?
[CUSTOMER][NEUTRAL] Right so
[CUSTOMER][NEUTRAL] What so
[CUSTOMER][NEUTRAL] That is.
[CUSTOMER][POSITIVE] That is huge.
[CUSTOMER][NEUTRAL] Mm, but it's it.
[CUSTOMER][NEGATIVE] But I don't want to work.
[AGENT][NEUTRAL] See, I used the and scuenta de pole can do novente dos cone.
[CUSTOMER][NEUTRAL] Yeah.
[CUSTOMER][NEUTRAL] Yeah.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] go say.
[CUSTOMER][NEUTRAL] Do.
[CUSTOMER][NEUTRAL] No, no idea.
[CUSTOMER][NEUTRAL] OK, I'm the owner.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] Is.
[AGENT][NEUTRAL] Hm
[CUSTOMER][NEUTRAL] Rescuenta do say no.
[CUSTOMER][NEUTRAL] And
[CUSTOMER][NEUTRAL] I think about it.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] It's a.
[CUSTOMER][NEUTRAL] Yeah
[CUSTOMER][NEUTRAL] And uh yeah.
[AGENT][NEUTRAL] Just the correct solo reclamoer and anteloro so material laicina de doctor used the los beneficios and nosecausic doctor uh solvents.
[CUSTOMER][NEUTRAL] All right, see, yeah, no, no. Oh no, OK.
[AGENT][NEUTRAL] OK. Mhm.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] All right, you don't.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] Co.
[AGENT][NEUTRAL] No noamente ellozo mil settere conteres no loque doctors loquetele para eso loque el coro total de los gasses include est do milk set tere conqures include tambien loquesusseguro principal dever deco.
[CUSTOMER][NEUTRAL] One more about
[CUSTOMER][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] Uh-huh.
[AGENT][NEUTRAL] In Towson. OK.
[CUSTOMER][NEUTRAL] principal.
[AGENT][NEUTRAL] Loloqueloquesus seguro principal curioceleretalos of mistres aparte seba a revisar coalesel dedusive quese cargo acada uno deo gasoloalia savia parado contelemente and bajolcheque condosinos novente dos conquente says es queen.
[AGENT][NEUTRAL] OK, you know Porkentaochocomment city.
[AGENT][NEUTRAL] Yeah, coyotebana.
[AGENT][NEUTRAL] Oh, OK, you know that those dosinoscho convein the tambien quepaste senor nave.
[CUSTOMER][NEUTRAL] No, yeah, yeah, minimum.
[CUSTOMER][NEUTRAL] Yeah, I say hello check it check it if we go check out cuenta de la er the boys.
[AGENT][NEUTRAL] Hello.
[AGENT][NEUTRAL] Mhm.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] And then
[CUSTOMER][NEUTRAL] Per.
[CUSTOMER][NEUTRAL] They're not
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] APL's now.
[CUSTOMER][NEUTRAL] No.
[AGENT][NEUTRAL] This is.
[CUSTOMER][NEUTRAL] It's it's.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] OK, so just check check it ibuo unogen.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] And.
[AGENT][NEUTRAL] No.
[AGENT][NEGATIVE] But mosa caos.
[CUSTOMER][NEUTRAL] In
[AGENT][NEUTRAL] to idents to check and to a mosa and er the estim
[CUSTOMER][NEUTRAL] Z4
[CUSTOMER][NEUTRAL] You
[CUSTOMER][NEUTRAL] When I
[CUSTOMER][NEUTRAL] When I when I went.
[CUSTOMER][NEUTRAL] A momento hm.
[CUSTOMER][NEUTRAL] redo.
[AGENT][NEUTRAL] We notuaco you step with the ver uh los checkquecute [PII] directamente.
[CUSTOMER][NEUTRAL] Local
[CUSTOMER][NEUTRAL] Even though I want to miles or some I'm holding to they'll they'll check it yo it's.
[AGENT][NEUTRAL] Like
[CUSTOMER][NEUTRAL] And you
[AGENT][NEUTRAL] OK.
[AGENT][NEUTRAL] OK, that's the checking also.
[CUSTOMER][NEUTRAL] Oh yeah
[AGENT][NEGATIVE] See again the stay was scandalous to get out on Wednesdays.
[CUSTOMER][NEGATIVE] That no.
[CUSTOMER][POSITIVE] Good.
[AGENT][NEUTRAL] Hm that's the chicken.
[CUSTOMER][NEUTRAL] Uh, no, the country.
[AGENT][NEUTRAL] Lossie.
[AGENT][NEGATIVE] It's a no.
[CUSTOMER][NEUTRAL] No, sir, hold on.
[AGENT][NEUTRAL] But it's OK no no.
[CUSTOMER][NEUTRAL] Um, I want
[CUSTOMER][NEUTRAL] Jaquama
[CUSTOMER][NEUTRAL] Yeah.
[AGENT][NEUTRAL] As the check is to stress is this dos noventos cone.
[CUSTOMER][NEUTRAL] Don't know they don't know.
[AGENT][NEUTRAL] See.
[CUSTOMER][NEGATIVE] Oh no.
[CUSTOMER][NEUTRAL] One.
[CUSTOMER][NEUTRAL] OK.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] Consent
[CUSTOMER][NEUTRAL] The one almost like kill the chicken.
[AGENT][NEUTRAL] Uh, senor loss but is check no no solamente un check snores on the clamopaga este estre clamoa unro de queer.
[AGENT][NEUTRAL] And says no puede restar uncheque.
[CUSTOMER][NEUTRAL] But.
[AGENT][NEGATIVE] Del er via e o nuevo says on those checks total different ar una monto quepa.
[AGENT][NEUTRAL] So just to check.
[AGENT][NEUTRAL] Esse de resin condisino.
[CUSTOMER][NEUTRAL] Mm, no, I go.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] Yes.
[AGENT][NEUTRAL] Mhm
[CUSTOMER][NEUTRAL] Yes.
[AGENT][NEUTRAL] and to chemos upon a consumer rectificer in effect eso checks for cabs.
[CUSTOMER][NEUTRAL] Now they in a while.
[CUSTOMER][NEUTRAL] People
[CUSTOMER][NEUTRAL] Yeah
[AGENT][NEUTRAL] Mhm.
[AGENT][NEUTRAL] Yeah
[CUSTOMER][NEUTRAL] Yes, I do. I don't look at it is huh.
[CUSTOMER][NEUTRAL] Are you?
[AGENT][NEUTRAL] Mhm. Yeah.
[CUSTOMER][NEUTRAL] Uh
[CUSTOMER][NEUTRAL] What's up?
[CUSTOMER][NEUTRAL] Yeah, maybe.
[AGENT][NEUTRAL] No.
[CUSTOMER][NEUTRAL] So you mean?
[CUSTOMER][NEUTRAL] I see no.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][POSITIVE] I like.
[AGENT][NEUTRAL] Mhm.
[CUSTOMER][NEUTRAL] Loro uh going to check it to no.
[CUSTOMER][NEUTRAL] You go ahead and look look like.
[AGENT][NEUTRAL] Latino.
[AGENT][NEUTRAL] Mhm.
[AGENT][NEUTRAL] Mhm.
[AGENT][NEUTRAL] Mhm.
[AGENT][NEUTRAL] Mhm.
[AGENT][NEUTRAL] Hello.
[CUSTOMER][NEUTRAL] But what Marlocheque you don't go to y'all don't tell.
[AGENT][NEUTRAL] La
[CUSTOMER][NEUTRAL] To come and check you get nose.
[CUSTOMER][NEUTRAL] Oh.
[AGENT][NEUTRAL] OK.
[CUSTOMER][NEUTRAL] Uncle.
[AGENT][NEUTRAL] Mamoscar.
[CUSTOMER][NEUTRAL] Yeah
[CUSTOMER][NEUTRAL] Yeah.
[CUSTOMER][NEUTRAL] We have one in uh and.
[AGENT][NEUTRAL] Those are the which you see for which you see it there.
[CUSTOMER][NEUTRAL] That's all
[AGENT][NEUTRAL] Ochocinco Ochoiete.
[CUSTOMER][NEUTRAL] I just
[CUSTOMER][NEUTRAL] uh-huh it's a primes.
[AGENT][NEUTRAL] It is primero estechequespola can do scientosiocho convent.
[AGENT][NEUTRAL] He has to check the check.
[CUSTOMER][NEUTRAL] Seguro or nose.
[CUSTOMER][POSITIVE] Uh-huh, no, good.
[CUSTOMER][NEUTRAL] Yeah.
[AGENT][NEUTRAL] It's a check for diolos.
[CUSTOMER][NEUTRAL] Well I
[CUSTOMER][NEUTRAL] Yes I say the the me mm OK.
[AGENT][NEUTRAL] That's it.
[AGENT][NEUTRAL] So the check getanamosaka is the check is a por la cantia de rescientosa condiino.
[AGENT][NEUTRAL] Illuminate check Ocho Ocho dodos.
[CUSTOMER][NEUTRAL] But I didn't know what else to say
[CUSTOMER][NEUTRAL] Oh
[CUSTOMER][NEUTRAL] Oh not your.
[AGENT][NEUTRAL] All right.
[CUSTOMER][NEUTRAL] I don't know who
[CUSTOMER][NEUTRAL] Oh yeah.
[AGENT][NEUTRAL] Esso de Chequesel doer uno o chaos.
[CUSTOMER][NEUTRAL] Uh, those are the one, click on the I.
[AGENT][POSITIVE] Precios.
[CUSTOMER][NEUTRAL] Uh huh. Seguro or not.
[AGENT][POSITIVE] She's a go.
[CUSTOMER][NEUTRAL] You know it's uh uh for me.
[AGENT][NEUTRAL] It to check a corona.
[AGENT][NEUTRAL] Put it on.
[CUSTOMER][NEUTRAL] Uh, and go.
[AGENT][NEUTRAL] A fela choosing.
[CUSTOMER][NEUTRAL] I see.
[CUSTOMER][NEUTRAL] One.
[CUSTOMER][NEGATIVE] Don't make me think.
[CUSTOMER][NEUTRAL] Well it's a.
[AGENT][NEUTRAL] Mhm
[CUSTOMER][NEUTRAL] Uh-huh, well.
[AGENT][NEUTRAL] OK.
[AGENT][NEUTRAL] Let me tell me on 72 to account.
[AGENT][NEUTRAL] OK.
[AGENT][NEGATIVE] The cheque dose chores.
[AGENT][NEUTRAL] Bordoscientos noventos concuenta se and Taos.
[CUSTOMER][NEUTRAL] It's a
[AGENT][NEUTRAL] Essing.
[CUSTOMER][NEUTRAL] Mm
[CUSTOMER][NEUTRAL] No we don't think.
[AGENT][NEUTRAL] So maybe do things.
[CUSTOMER][NEUTRAL] So
[CUSTOMER][NEUTRAL] It's.
[AGENT][NEUTRAL] For me to me.
[CUSTOMER][NEUTRAL] So.
[CUSTOMER][NEUTRAL] Hey
[CUSTOMER][NEUTRAL] Oh
[CUSTOMER][POSITIVE] Yeah, I make it.
[AGENT][NEUTRAL] Me.
[CUSTOMER][POSITIVE] Thank you.
[CUSTOMER][NEUTRAL] Mm
[CUSTOMER][NEUTRAL] See
[CUSTOMER][NEUTRAL] Oh that's all time.
[CUSTOMER][NEUTRAL] O[PII] does he?
[AGENT][NEUTRAL] See.
[CUSTOMER][NEUTRAL] Are you, uh.
[CUSTOMER][NEUTRAL] Yeah
[CUSTOMER][POSITIVE] Perfect.
[CUSTOMER][NEUTRAL] Yeah
[CUSTOMER][NEUTRAL] Um
[CUSTOMER][NEUTRAL] Yeah
[CUSTOMER][NEUTRAL] I
[CUSTOMER][NEUTRAL] I
[CUSTOMER][NEUTRAL] So is it for you.
[CUSTOMER][NEUTRAL] Hello?
[CUSTOMER][NEUTRAL] Are you [PII].
[CUSTOMER][NEUTRAL] Oh you.
[CUSTOMER][NEUTRAL] Hm
[CUSTOMER][NEUTRAL] Oh
[CUSTOMER][NEUTRAL] You
[CUSTOMER][NEUTRAL] Um.
[CUSTOMER][NEUTRAL] [PII]
[CUSTOMER][NEUTRAL] See you.
[CUSTOMER][NEUTRAL] I mean hold on I'm asking yeah I mean it.
[CUSTOMER][POSITIVE] OK awesome.
[CUSTOMER][NEUTRAL] Yeah well that.
[CUSTOMER][NEUTRAL] Well hello [PII].
[CUSTOMER][NEUTRAL] Looking for much.