AccountId: 011433970860
ContactId: 28ee6a35-abdd-4e76-9219-1f8194f14b7a
Channel: VOICE
LanguageCode: en-US
Total Conversation Duration: 0 ms
Total Talk Time (AGENT): 0 ms
Total Talk Time (CUSTOMER): 0 ms
Interruptions: 0
Overall Sentiment: AGENT=0, CUSTOMER=0
Redaction Types: PII
Input Audio S3: s3://apl-connect-contactcenter-data-prod/connect/apl-prod/CallRecordings/2025/02/20/28ee6a35-abdd-4e76-9219-1f8194f14b7a_20250220T18:25_UTC.wav
--------------------------------------------