AccountId: 011433970860
ContactId: 2883bdc4-f745-44ff-accd-be8af2a50865
Channel: VOICE
LanguageCode: en-US
Total Conversation Duration: 280 ms
Total Talk Time (AGENT): 280 ms
Total Talk Time (CUSTOMER): 0 ms
Interruptions: 0
Overall Sentiment: AGENT=5, CUSTOMER=0
Redaction Types: PII
Input Audio S3: s3://apl-connect-contactcenter-data-prod/connect/apl-prod/CallRecordings/2025/05/07/2883bdc4-f745-44ff-accd-be8af2a50865_20250507T18:27_UTC.wav
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[AGENT][POSITIVE] Thank.