AccountId: 011433970860
ContactId: 1e8064d2-b1b1-41df-bd53-296b0b9dd6e8
Channel: VOICE
LanguageCode: en-US
Total Conversation Duration: 0 ms
Total Talk Time (AGENT): 0 ms
Total Talk Time (CUSTOMER): 0 ms
Interruptions: 0
Overall Sentiment: AGENT=0, CUSTOMER=0
Redaction Types: PII
Input Audio S3: s3://apl-connect-contactcenter-data-prod/connect/apl-prod/CallRecordings/2025/05/09/1e8064d2-b1b1-41df-bd53-296b0b9dd6e8_20250509T16:49_UTC.wav
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