AccountId: 011433970860
ContactId: 112f0184-15d7-4a49-a5c3-50c127f8ced0
Channel: VOICE
LanguageCode: en-US
Total Conversation Duration: 2319 ms
Total Talk Time (AGENT): 2319 ms
Total Talk Time (CUSTOMER): 649 ms
Interruptions: 0
Overall Sentiment: AGENT=0, CUSTOMER=0
Redaction Types: PII
Input Audio S3: s3://apl-connect-contactcenter-data-prod/connect/apl-prod/CallRecordings/2025/03/03/112f0184-15d7-4a49-a5c3-50c127f8ced0_20250303T23:34_UTC.wav
--------------------------------------------
[AGENT][NEUTRAL] That's just my American public life, you know.
[CUSTOMER][NEUTRAL] Hello?