AccountId: 011433970860
ContactId: 0f10025c-5724-44ae-809c-df3755a02a31
Channel: VOICE
LanguageCode: en-US
Total Conversation Duration: 49790 ms
Total Talk Time (AGENT): 0 ms
Total Talk Time (CUSTOMER): 11320 ms
Interruptions: 0
Overall Sentiment: AGENT=0, CUSTOMER=0.7
Redaction Types: PII
Input Audio S3: s3://apl-connect-contactcenter-data-prod/connect/apl-prod/CallRecordings/2025/04/29/0f10025c-5724-44ae-809c-df3755a02a31_20250429T22:57_UTC.wav
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[CUSTOMER][NEUTRAL] It's just.
[CUSTOMER][NEUTRAL] Just
[CUSTOMER][POSITIVE] perfect.
[CUSTOMER][NEUTRAL] It
[CUSTOMER][NEUTRAL] Yeah
[CUSTOMER][NEUTRAL] And that.
[CUSTOMER][NEUTRAL] Yeah