AccountId: 011433970860
ContactId: 0caf5f59-75a5-49a8-885f-14f280a88e9b
Channel: VOICE
LanguageCode: en-US
Total Conversation Duration: 0 ms
Total Talk Time (AGENT): 0 ms
Total Talk Time (CUSTOMER): 0 ms
Interruptions: 0
Overall Sentiment: AGENT=0, CUSTOMER=0
Redaction Types: PII
Input Audio S3: s3://apl-connect-contactcenter-data-prod/connect/apl-prod/CallRecordings/2025/04/12/0caf5f59-75a5-49a8-885f-14f280a88e9b_20250412T13:12_UTC.wav
--------------------------------------------