AccountId: 011433970860
ContactId: 05506e92-55ed-42ca-bd87-7b1dc7ac5e5f
Channel: VOICE
LanguageCode: en-US
Total Conversation Duration: 0 ms
Total Talk Time (AGENT): 0 ms
Total Talk Time (CUSTOMER): 0 ms
Interruptions: 0
Overall Sentiment: AGENT=0, CUSTOMER=0
Redaction Types: PII
Input Audio S3: s3://apl-connect-contactcenter-data-prod/connect/apl-prod/CallRecordings/2025/05/28/05506e92-55ed-42ca-bd87-7b1dc7ac5e5f_20250528T19:29_UTC.wav
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