AccountId: 011433970860
ContactId: 03c4c440-6402-42e7-a985-e245dd719996
Channel: VOICE
LanguageCode: en-US
Total Conversation Duration: 0 ms
Total Talk Time (AGENT): 0 ms
Total Talk Time (CUSTOMER): 0 ms
Interruptions: 0
Overall Sentiment: AGENT=0, CUSTOMER=0
Redaction Types: PII
Input Audio S3: s3://apl-connect-contactcenter-data-prod/connect/apl-prod/CallRecordings/2025/05/07/03c4c440-6402-42e7-a985-e245dd719996_20250507T15:35_UTC.wav
--------------------------------------------